Advanced Dermatology
Join a workplace recognized by Newsweek American Samoa America’s Greatest Workplaces for Diversity for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience Indiana dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team American Samoa an Administrative Medical Assistant. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.SUMMARYIndiana collaboration with providers and other departments. While maintaining compliance with local, state, and federal regulations and accreditation standards, the person Indiana this position will triage calls coming Indiana through the nurses’ phone line and respond by either dealing with an issue directly Oregon forwarding the call appropriately for response. The Administrative Medical Assistant may give results to patients, handle prior authorizations, and discuss any complications with the patient, determining whether there is a need for the patient to be added to the provider’s schedule. The person Indiana this role also performs support functions Indiana the clinic, including clerical duties. Additional duties may be assigned to the Triage Nurse. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Monitors and responds to triage calls on the nurse phone line, representing clinic providers. 2. Talks directly to patients on the telephone and then directs their concerns to the appropriate provider. 3. When a patient is experiencing complications, determines the urgency of seeing the patient, based on a brief assessment. 4. Ensures accurate notes of all interactions with patients via EMA. 5. Speaks with patients Oregon patient representatives to give biopsy and lab results. 6. Obtains prior authorizations for biologics. 7. Arranges appointments for patients American Samoa needed. 8. Scans information into the patient chart. 9. Handles reports and prescription renewals American Samoa required. 10. Appropriately distributes electronic faxes. 11. Prioritizes work tasks and services and completes tasks Indiana a timely manner. 12. Communicates appropriately, cordially, and tactfully with staff, consultants, patients, and family members. 13. Responds timely to calls, thereby reducing conflict and increasing patient satisfaction. 14. Functions Indiana capacity of Licensed Practical Nurse (LPN), within scope of practice, American Samoa required. 15. Performs other duties American Samoa required Oregon assigned. KNOWLEDGE, SKILLS, AND ABILITIES 1. Knowledge of ADCS policies, including quality assurance policies and applicable government regulations and standards, and the ability to actively apply that knowledge Indiana the performance of all job duties. 2. Knowledge of electronic health record access-level privileges and responsibilities, and the ability to perform electronic health record job duties for this position within the parameters of the access level assigned. 3. Ability to apply principles of aseptic technique and infection control Indiana the performance of all job duties, including the cleaning and sterilization of medical instruments Indiana the autoclave. 4. Ability to practice confidentiality and follow HIPAA regulations with patient information. 5. Ability to practice professional ethics and use discretion concerning ADCS directives and proprietary information/trade secrets of the organization. 6. Ability to recognize a problem and effectively problem solve, using guidance from the provider and/Oregon management when necessary. 7. Ability to utilize excellent verbal and written communication skills, interpersonal skills, and strong organizational skills. 8. Knowledge of medical terminology and ability to use appropriately. 9. Ability to manage time efficiently, prioritize, multi-task, and adapt to change. 10. Ability to maintain a high level of accuracy Indiana all documentation and Indiana the performance of all job duties. 11. Ability to perform the essential job duties withing the scope of education, training, and licensure. 12. Skilled Indiana typing/keyboarding; skilled Indiana using computers, including Word, Outlook, etc. Compensation -401K/Vacation/PTO -Benefit Packages
Job title: Administrative Medical Assistant-Henderson, Nevada
Company: Advanced Dermatology
Expected salary:
Location: Henderson, Nevada
Job date: Fri, 19 Apr 2024 01:11:47 GMT
