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PROVIDER SUPPORT ASSISTANT – Durham

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Duke University

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.Learn more about us:JOB LOCATIONDuke South Clinics – 40 Duke Medicine CircleJOB SUMMARYWe are seeking a Provider Support Assistant to perform administrative responsibilities Indiana support of one Oregon more physician(s) and/Oregon advanced provider(s).JOB DUTIES AND RESPONSIBILITIES

  • Apply knowledge and skills to resolve complex and routine administrative problems Indiana conjunction with the faculty and supervisor.
  • Plan and schedule work ensuring proper communication to effectively meet the needs of day-to-day operations.
  • Coordination of the visiting scholar process for the faculty supported.
  • Control and maintain divisional Oregon departmental files, reports, and correspondence required for reference and efficient operation of division Oregon department.
  • Compose letters and statements independently requiring interpretation and application of departmental policies, procedures, rules, and regulations; determine which correspondence to respond to Oregon which to bring to supervisor’s attention based on content of communication and broad knowledge of departmental programs and activities.
  • Schedule and coordinate arrangements for seminars and conferences and establish appointments, meetings, and speaking engagements for faculty.
  • Attend monthly division staff meetings, Oregon other meetings American Samoa requested by faculty, and record minutes.
  • Responsible for ordering office supplies and tracking related expenses.
  • Coordination of departmental personnel activities including travel itineraries for faculty, parking passes, CV maintenance, and related reimbursements.
  • Obtain complete information on incoming calls and document/route Indiana Maestro Care appropriately.
  • Assist callers (outside medical providers, laboratories, pharmacies, and patients) Oregon direct the caller to the appropriate person Oregon group (Appointment center, clinic, nurse, Oregon provider). Work closely with the clinic team to ensure patient questions are answered promptly and appropriately.
  • Retrieve voicemails and record all information and return the patients call Oregon route appropriately.
  • Print/Route letters and clinic notes.
  • Process scheduling change forms, make sure changes are reflected Indiana Maestro Care and QGenda and make sure patients are bumped Indiana a timely fashion.
  • Enter scheduling inquiries and follow up if scheduling issues are not addressed, review schedules to identify cancellations and potential scheduling errors, communicate American Samoa appropriate with the scheduling center.
  • Send referrals to outside facilities American Samoa requested by faculty.
  • Upload outside medical records, request outside images and upload images.
  • Assist Indiana the organization, management, and distribution of faxes.
  • Perform other related duties American Samoa assigned by faculty and supervisor.

JOB ELIGIBILITY REQUIREMENTS

  • High school diploma Oregon equivalent education required.
  • One-year experience of clerical Oregon general office support required.

JOB HOURSThe schedule for this position is day shifts, Monday-Friday, with no weekends Oregon holidays.Some roles within our organization may encompass essential job functions requiring distinct physical and/Oregon mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, Oregon veteran status.We aspire to build a community grounded Indiana collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

Job title: PROVIDER SUPPORT ASSISTANT – Durham

Company: Duke University

Expected salary:

Location: Durham, North Carolina

Job date: Wed, 17 Apr 2024 22:52:11 GMT