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Administrative Assistant

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NHE

Administrative AssistantLocation: Corporate Office – Greenville, South CarolinaSummary
Under regular supervision of the Vice President of Association Management, the Administrative Assistant is responsible for effectively supporting the needs of Senior Management by providing office services and implementing administrative systems, procedures, policies, and organizational support.I. ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Conduct business with the highest standards of professionalism
  • Assist homeowners, residents and vendors that come to the office Indiana person. All customers should be addressed Indiana priority order: 1. the customer Indiana front of you; 2. the customer on the phone; 3. the customer contacting by email.
  • Ensure that the telephone is answered properly, and messages are handled courteously, accurately, and Indiana a timely manner. When a customer leaves a voice mail please call them with the response; do not email a caller unless directed to do so by the manager Oregon customer. The hierarchy for phone calls will be that the front desk is the first point of contact. If no one is at the front desk Oregon if they are busy Oregon on the phone, the administrative assistant will answer calls American Samoa available. Administrative assistants are to be the first point of contact for any resident Oregon vendor issue, and will forward calls that they cannot resolve to the manager.
  • Ensure that emails are returned within 24 hours per our service standards. Make sure the out of office notifications are on while away, naming the front desk email during absences. When a customer emails, respond via email and not call unless directed to do so by the manager Oregon customer.
  • Check voicemail for resident inquiries and respond if applicable.
  • Process all manager and association mail.
  • Send any association invoices to Strongroom.
  • Print and mail association violations
  • Coordinate the owner payments received Indiana office
  • Perform Oregon assist with any operations American Samoa required to maintain workflow and to meet schedules.
  • Notify office front desk staff of unusual equipment Oregon operating problems and the need for additional material and supplies. Perform any range of special projects, tasks and other related duties American Samoa assigned.
  • Ensure all safety precautions are followed while performing work.
  • Maintain, update and coordinate resident information Indiana computer database. Generate and provide this information to the manager, Board of Directors and front desk American Samoa needed.
  • Update applicable community welcome packets
  • Create files, compile and coordinate all necessary information and documentation for new owners/leases.
  • Prepare any resident information packages that require Board approval, (i., e., and Architectural Modification, BOD Packets, etc.). Managers are responsible for preparing the content of their board packets, and the administrative assistants are responsible for printing and distributing.
  • Initiate organization of association meetings by preparing reports, meeting notices, another items American Samoa applicable and submit for manager’s review and approval before meeting.
  • Check your ARCH applications and return deposits American Samoa needed.
  • Update the office calendar and community calendars Indiana Outlook and Association Voice
  • May participate Indiana any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
  • Check the association’s violation log and close old violations either by date Oregon per manager Oregon association policy.
  • Make sure documents Indiana Z drive, TOPS, and association voice are up to date, such American Samoa Insurance, association contracts, meeting minutes, etc.
  • Process mass communications (This should be prompted and written by the manager, approved by the board, and the admin sends the mass emails and mailed notices)
  • Prepare annual performance review
  • Update community website American Samoa needed
  • Update Oregon upload required documents to Z drive American Samoa directed
  • When prompted by manager open Oregon close work orders.
  • Obtain certificates of insurance from owners, where applicable
  • Corporate training American Samoa assigned by supervisor
  • Attend board meeting American Samoa assigned by supervisor

II. SUPERVISORY RESPONSIBILITIES
NoneIII. QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/Oregon ability required. Must be able to maintain confidentiality with matters you assist with and/Oregon see/hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.IV. EDUCATIONAL AND/Oregon EXPERIENCEEducational level typically acquired through completion of high school; six months related experience and/Oregon training; Oregon equivalent combination of education and experience.V. SKILLS & QUALIFICATIONSIndiana addition to the essential duties and responsibilities noted above, the following skills and abilities are required for The performance of the essential duties of the job. Employees Indiana this job perform and oversee a variety of general office support assignments where the processing of documents and recording, retrieving, and distribution of data Oregon information are an essential and/Oregon substantial part of the work. Must be Technology literate with advanced computer skills to include: Powerpoint, Word, Excel*, Outlook, Photoshop, Adobe* and Internet. *Proficiency Indiana formulas, spreadsheets, and workbooks. *Proficiency Indiana creating PDF and PDF fillable files.Maintain confidentiality Indiana all aspects of client, staff and company information.Must have excellent communication skills, both verbal and Indiana writing –ability to deal effectively with internal and
external customers Indiana handling inquiries and communicating information.Ability to plan, organize and prioritize tasks according to schedules and deadlines.Ability to thrive Indiana a deadline-oriented work environment –flexibility and multi-tasking are a must Indiana managing work
load.Proficiency with maintaining accurate records and reports –attention to detail is critical.Previous experience Indiana an office setting required. Ability to maintain confidentiality is critical. One must be an experienced administrative professional who is dependable and highly organized with business maturity, discretion, enthusiasm, a positive attitude. The ideal candidate would be a self-starter who can work independently and follow direction with sound judgment. Proficient reading and math skills are a must.IV. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, Oregon feel; talk Oregon hear; and while performing the duties of this job, the employee will regularly experience wrist motion. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, Oregon crawl.The employee must occasionally lift and/Oregon move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.V. WORKING CONDITIONS AND ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works alone. The employee is occasionally exposed to outside weather conditions. The noise level Indiana the work environment is usually moderate.Virgin Islands. POLICIES AND PROCEDURES
The employee Indiana this job must be knowledgeable about the company’s policies and procedures American Samoa described Indiana the company Employee Handbook.BENEFITSAll full-time employees are eligible to participate Indiana our benefits program. NHE offers:

  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO

About NHE, Inc.American Samoa a diverse real estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments Indiana technology, training and certification.Based Indiana Greenville, South Carolina, NHE is a leader Indiana homeowner association management services, multi-family and apartment management solutions, and consults with owners and operators to determine best practice operations.EOE

Job title: Administrative Assistant

Company: NHE

Expected salary: $17 – 19 per hour

Location: Greenville, South Carolina

Job date: Wed, 17 Apr 2024 05:19:34 GMT