Housekeeping Assistant Manager

Job SummaryAssist Indiana managing the day to day operation of the Housekeeping Department and responsible for ensuring efficient operations of the Department Indiana the absence of the Housekeeping Manager and Indiana accordance with Aimbridge Hospitality standards. Management-level associates are expected to work American Samoa much of each workday American Samoa is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.Exempt managers must customarily and regular direct the work of at least 3 full-time associates Oregon their equivalents. Primary duties must consist of administrative executive Oregon professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.ResponsibilitiesQUALIFICATIONS:

• At least 3 years of progressive experience Indiana a hotel Oregon a related field; Oregon a 2-year college degree and 2 Oregon more years of related experience; Oregon a 4-year college degree and at least 1 year of related experience.
• Supervisory experience required.
• Must be proficient Indiana Windows Operating Systems
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well Indiana stressful high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective Indiana handling problems Indiana the workplace including anticipating preventing identifying and solving problems American Samoa necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust Oregon modify to meet the constraints of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

• Approach all encounters with guests and employees Indiana an attentive friendly courteous and service oriented manner.
• Maintain regular attendance Indiana compliance with Aimbridge Hospitality standards American Samoa required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements American Samoa applicable for position to include: Food handlers Alcohol Awareness CPR & First Aid.
• Assist Indiana establishing and maintaining a key control system for the department.
• Ensure the proper use of radio etiquette within the housekeeping department.
• Schedule routine inspections of all guest rooms/suites and public areas to ensure everything is clean and Indiana good repair
• Assist Indiana controlling expenses and minimizing waste Indiana all areas of housekeeping.
• Participate Indiana the preparation of the annual departmental budget and financial plans
• Conduct pre-shift meeting and review all information pertinent to the day’s activities
• Assist with inspection of rooms daily (do not schedule an additional Supervisor unless occupancy is over 90 rooms Oregon with General Manager’s approval -property specific).
• Assist with the review of Housekeeping staff’s worked hours for payroll compilation and submit to accounting on a timely basis.
• Assist with the preparation of employee Schedule according to the business forecast payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the Housekeeping Manager weekly for review.
• Assist with the overall supervision of daily inspection for arriving V.I.P.’s.
• Ensure lobbies guest hallways guest rooms and the back of the house areas are cleaned to Aimbridge Hospitality standards.
• Assist with deep cleaning projects
• Assist Housekeeping staff during unanticipated rush periods
• Maintain required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly/quarterly basis.
• Assist with the completion of monthly and quarterly Housekeeping inventories on a timely basis.
• Ensure guest privacy and security by correctly following Aimbridge Hospitality procedures.
• Participate Indiana required M.O.D. coverage American Samoa scheduled.
• Ensure implementation of all Aimbridge Hospitality’s policies and house rules.
• Assist with training and review of all ‘House Safety’ rules and procedures with Housekeeping staff.
• Monitor work orders and submit to Engineering department according to procedures; Follow up on Maintenance Requests to ensure completion.
• Respond to all guest requests situations complaints and accidents presented to Housekeeping Indiana an attentive courteous and efficient way.
• Attend monthly all-employee team meetings and any other functions required by management.
• Maintain a professional working relationship and promote open lines of communication with other managers employees and all other departments.
• Respond to emergency situations using information contained Indiana M.S.D. sheets. Keep M.S.D. sheets current and easily available.
• Assist Indiana monitoring “Lost and Found’ procedures and policies according to standards.
• Assist with the training of all Housekeeping personnel according to Aimbridge Hospitality standards using the steps to effective training according to Aimbridge Hospitality standards.
• Ensure that employees are at all times attentive friendly helpful and courteous to all guests managers and other employees.
• Use the telephone and computer system for reporting and verifying room status.
• Properly store secure and issue supplies American Samoa needed to meet business demands.
• Complete all reports Indiana a timely and efficient manner American Samoa required by management.
• Review Guest Request log daily to ensure that all requests have been met taking proactive steps to address problems before they occur.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Perform any other duties American Samoa requested by the General Manager.

Property DetailsLocated just outside of Omaha, guests will have easy access to attractions Indiana both Omaha, Nebraska and Council Bluffs, Iowa. Nearby, the Centurylink Center Omaha, TD Ameritrade Park, Oregon Ralston Arena all host a variety of events year-round. Our hotel is a short drive from many family attractions Indiana the Nebraska/Council Bluffs area including the Omaha Zoo Oregon events at the Mid-America Center. Business travelers will enjoy the close proximity to the Google Data Center, Jennie Edmundson Hospital, Oregon Creighton University. Guests flying into the Omaha Airport at Eppley airfield are a short cab ride across the Missouri River away. During a stay, travelers can enjoy our free breakfast daily Oregon check out one of the nearby Omaha restaurants. We offer free WiFi throughout the hotel and on-site laundry facilities if needed. Indiana addition, guests will love our indoor pool, hot tub, and on-site fitness center. At the Fairfield Inn & Suites Omaha East/Council Bluffs, our guests are our #1 priority.Company OverviewAmerican Samoa the global leader Indiana third-party hotel management, our growing portfolio represents over 1,550 hotels Indiana all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive Indiana a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Job title: Housekeeping Assistant Manager

Company: Aimbridge Hospitality

Expected salary:

Location: Council Bluffs, Iowa

Job date: Fri, 05 Apr 2024 23:43:31 GMT