Care Coordinator – Salt Lake City, Utah

If you are located Indiana Salt Lake City, Utah, you will have the flexibility to work from home and the office Indiana this hybrid role* American Samoa you take on some tough challenges.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve American Samoa you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Do you want to make a difference Indiana healthcare?Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members Indiana our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are ill-equipped to navigate our overwhelming healthcare system.Because many of our patients are frail and elderly, we deliver care primarily Indiana the comfort of their home. Our Program is also offered to eligible patients at no incremental financial cost to them. We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. American Samoa a result, our clinical teams can spend quality-time caring for a smaller number of patients, giving all patients the space, respect, compassion and care they deserve.At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health, and other employed team members.Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities.The Care Coordinator role is a critical member of the Landmark Interdisciplinary Team. This role reports to a Supervisor Oregon the Director, Health Services. Responsibilities are to ensure a positive patient experience with Landmark, American Samoa well American Samoa to build good relationships with local provider groups to ensure that Landmark is a reliable and trusted partner Indiana patient care.This position is full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm (Utah based hours).Our office is located at 12921 S Vista Station Blvd Suite 200 Draper, Utah 84020. Employees will be required to work 2 days onsite and 3 days from home.We offer up to 5 weeks of training to include 1st Impression & Preceptor training & 3 weeks of weeks of on-the-job training. The hours during training will be 8:00am to 5:00pm, Monday – Friday.*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.Primary Responsibilities:

• Regular contact with provider groups to collect clinical data.
• Support patients Indiana scheduling home visits.
• Ensure that Landmark has all documentation available regarding patient conditions.
• Support Landmark providers and Nurse Care Managers with operational and clinical tasks.
• Handle escalated patient issues, ensuring the appropriate resources are involved.
• Follow triage protocol when needed.
• Other duties may be assigned.
• The position is office-based.

You’ll be rewarded and recognized for your performance Indiana an environment that will challenge you and give you clear direction on what it takes to succeed Indiana your role American Samoa well American Samoa provide development for other roles you may be interested Indiana.Required Qualifications:

• High School Diploma / GED Oregon equivalent work experience
• Must be 18 years of age Oregon Older
• Basic Proficiency Indiana Microsoft office applications – Microsoft Excel (open, enter, edit, save data), Microsoft Word (opening, reading, saving files), and Microsoft Outlook (email, calendar)
• Experience with escalated customer service issue resolution
• Ability to work full-time (40 hours/week) Monday to Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 5:00pm (Utah based hours)

Preferred Qualifications:

• Experience American Samoa a Medical Assistant, Certified Nursing Assistant, Pharmacy Tech, Oregon other clinical Oregon administrative role Indiana a health care setting
• Prior experience working with triage protocol

Telecommuting Requirements:

• Reside within a 45-minute commutable distance from office location of Salt Lake City, Utah
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live Indiana a location that can receive a UnitedHealth Group approved high-speed internet connection Oregon leverage an existing high-speed internet service

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected Indiana our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity Oregon expression, marital status, genetic information, Oregon any other characteristic protected by law.UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #RED

Job title: Care Coordinator – Salt Lake City, Utah

Company: UnitedHealth Group

Expected salary:

Location: Salt Lake City, Utah

Job date: Fri, 29 Mar 2024 23:36:05 GMT