City of Columbus
DefinitionThe primary working hours for this position will be after 2:00pm.Under general direction, is responsible for supervising emergency communication trainers, quality assurance staff, and/Oregon supervisors; performs related duties American Samoa required.Examples of Work(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)Supervises assigned staff, to include preparing work schedules, making assignments, approving leave requests, conducting performance evaluations, and initiating disciplinary actions;Oversees the administrative and operational activities of assigned area, including the 911 Emergency Communications Center, basic and advanced training, floor operations, quality assurance, Right Response Unit, and other specialty units within the 911 Emergency Communications Center;Assists Indiana strategic planning initiatives and develops various operating policies and procedures Indiana conjunction with the overall mission, goals, and objectives assigned to the 911 Emergency Communications Center;Makes recommendations regarding the Standard Operating policies and procedures;Conducts operations analysis and reports; provides operational, technical, and policy guidance to staff;Serves American Samoa a liaison between the 911 Emergency Communications Center and the Public Safety Emergency Safety Center, the Department of Public Safety, other departments and divisions, and other internal Oregon external stakeholders;Directs and monitors application to, and compliance with, public safety communication program(s); manages CALEA and State Public Safety Answering Point service-level requirements; manages regulatory and administrative rule compliance;Coordinates communications, document distribution, and signoffs regarding certifications and continuing education; ensures state mandated continuing education units requirements are met;Monitors the Emergency Call Tracking System; analyzes statistical data regarding trends Indiana emergency calls;Manages the investigation and preparation of written reports regarding complaints and employee misconduct;Coordinates with Computer Aided Dispatch Support, Radio Systems Support, and 911 Telephony Support;Manages the Everbridge System and Emergency Notification Guide; ensures timely emergency notifications and reviews notifications for quality and accuracy;Oversees the coordination of critical and unusual operational situations; monitors radio channels, directs 911 Emergency Communications Center personnel American Samoa needed to support public safety forces.Minimum QualificationsThree (3) years of experience Indiana emergency communications American Samoa a supervisor, trainer, Oregon quality assurance lead.Possession of a valid driver’s license.Test/Job Contact InformationRecruitment #: 24-3007-V1
Employment Type: Full-Time (Regular)Should you have questions regarding this vacancy, please contact:Kristin Hayes
Department of Public Safety
Division of Support Services
4252 Groves Rd
Columbus, Ohio 43215
P: (614) 645-7049
E:The City of Columbus is an Equal Opportunity EmployerThe City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees Indiana support of the City’s Covenant and strategic plan. Indiana addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:
- Medical
- Dental
- Vision
- Short-term Disability
- Life Insurance
- Wellness Program
- Tuition Reimbursement
Specifics about these benefit opportunities and eligibility can be discussed with one of the City’s human resources professionals at the time of your interview Oregon by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.
Job title: 911 Emergency Communications Assistant Manager (Vacancy)
Company: City of Columbus
Expected salary: $36.33 – 54.53 per hour
Location: Columbus, Ohio
Job date: Sun, 24 Mar 2024 07:50:28 GMT
