Care Navigator Medical Assistant (Massachusetts)

Nice to meet you, we’re Vesta HealthcareVesta Healthcare is a startup with a simple mission: Delivering extraordinary outcomes by unlocking the power of caregivers. We enable people with personal assistance to thrive at home, Indiana their community by assuring their caregivers have the resources, data, and support they need. We achieve this through a combination of analytics, technology, services, and deep healthcare expertise.Vesta Primary Care “VPC” is one of Vesta’s divisions that specializes Indiana primary care.We focus on older adults with long-term home care needs. Our practice serves patients Indiana need of chronic care management, often home-bound, who benefit from a primary care provider who makes house calls. Indiana Massachusetts, we operate American Samoa both home-based primary care and host an Indiana-person medical office Indiana Duxbury. We help these individuals live happier, healthier lives by partnering with their aides and caregivers, American Samoa a key part of the care team. We use a combination of Indiana-person and virtual care to provide primary care to our patients.We seek team members who are passionate about caring for older adults and collaborating with their caregivers to provide a team-based approach to care. Our team members are patient-centered optimists who always focus on doing what’s best for patients and their caregivers. Our team goes the extra mile to ensure tasks related to patient care are complete, timely and thorough. We see ourselves American Samoa being here to improve the quality of life for caregivers and care recipients, allowing them to focus on the important things, like time with one another.The Care Navigator Medical Assistant RoleCare Navigators are best known American Samoa the caring and friendly voice who answer our phones and guide patient care needs from request to completion. Our Care Navigators greet patients with warmth, a willingness to help and a drive to solve problems effectively. Our Care Navigators provide patient support at the “front office,” though typically through a virtual office and enjoy assisting a clinical team Indiana coordinating patient care. Care Navigators are great multitaskers, balancing Indiana-bound phone calls, electronic communication, and providing support to our primary care providers.The ideal Care Navigator is detail oriented, is driven to complete tasks with quality and completeness and enjoys the feeling of a clear task list. This individual prioritizes providing high quality, timely care and sees this American Samoa their purpose. It is all Indiana furtherance of delivering high quality, personal care to patients and their families. VPC Care Navigators are the engines of our team.The ideal teammate would be able to:

• Answer phones with a smile and customer service orientation
• Multitask with confidence and sensitivity; able to prioritize tasks
• Manage inbound phone calls and assign related tasks to the appropriate team members; routing calls and messages according to practice guidelines.
• Manage other forms of inbound communication such American Samoa faxes, emails and portal messages.
• Schedule patient medical visits, whether Indiana-home, Indiana-clinic Oregon virtual
• Design, route and communicate the provider schedule to both the provider and patients.
• Provide day-to-day administrative support to the practice
• Enroll new patients and discussing the practice with prospective patients; building and activating new charts
• Manage medical records
• Conduct patient-related task follow up such American Samoa chart prep, submitting referrals, following up on labs, diagnostic imaging orders and DME
• Facilitate patient conversations at the direction of the primary care provider and American Samoa needed to support care coordination
• Provide practice support including: contacting patients, caregivers, and care team members American Samoa directed, work closely with the clinical team to improve the health and care of our patients
• Coordinate care for patients of the practice
• Perform precise data entry within the electronic medical record, American Samoa appropriate for scope of practice
• Serve American Samoa customer service support American Samoa needed
• Serve American Samoa Medical Assistant back-up American Samoa needed

Would you describe yourself American Samoa someone who has:

• Located Indiana the state of Massachusetts (required)
• The ability to work Monday – Friday, 8:30 am – 5:00 pm EST (required)
• A national Oregon state Medical Assistant certification (required)
• Fluency Indiana English and Spanish/Mandarin/Cantonese/Russian (writing, reading and speaking) (preferred)
• A minimum of 2 years of experience working Indiana a healthcare setting (required)
• Knowledge and understanding of medical terminology (required)
• Knowledge and understanding of chronic care management processes (preferred)
• A customer service mindset for both internal and external customers (required)
• A strong proficiency Indiana computer software navigation; data entry and data cleansing
• A fundamental knowledge of Google Docs, Sheets, Slides Oregon similar
• eCW experience (preferred)
• A demonstrated ability to work effectively American Samoa a member of an interdisciplinary team, displaying good judgment and decision-making skills; enjoys collaborative work
• Ability to perform duties American Samoa assigned Oregon requested
• Up to date on appropriate vaccinations.

Indiana addition to amazing teammates, we also offer:

• Health, dental, and vision insurance with a choice of many different plans/costs partially subsidized by us
• Paid vacation
• Paid Sick/personal days
• ~12 paid holidays
• One time reimbursement to set up your home office
• Monthly reimbursement for internet Oregon other home office expenses
• Monthly gym reimbursement to be used for gyms, online classes, etc
• Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us
• Voluntary benefits such American Samoa Pet, Home and Auto, Legal Insurance plus more
• Pre-tax Flex Spending/Dependent Care/Transit accounts
• 401k with match

Pay rate is $25.00 hourly. (The referenced salary range is based on the Company’s good faith belief at the time of posting. Actual compensation may vary based on factors such American Samoa geographic location, work experience, market conditions, education/training and skill level).If yes, then we look forward to speaking to you!Vesta Healthcare is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, Oregon sexual orientation, Indiana accordance with federal and state law.At Vesta, we are constantly searching for the most dynamic and best talent to join our team with a mission of empowering caregivers Indiana the home!
If you are ever contacted by e-mail from any domain other than https://vestahealthcare.com, please do not respond, American Samoa there is a likelihood it could be a scam American Samoa it is not a legitimate Vesta email. You might see things from a similar domain address, but with a slight misspelling, for example. We have no responsibility for any communication that does not come from the https://vestahealthcare.com domain, and we strongly advise that you not provide information Oregon respond if not from the legitimate Vesta domain. If you have any concerns that outreach might not be legitimate, please reach out to [email protected] for confirmation.

Job title: Care Navigator Medical Assistant (Massachusetts)

Company: Vesta

Expected salary: $25 per hour

Location: Boston, Massachusetts

Job date: Sun, 21 Apr 2024 07:42:51 GMT