BENEFITS ASSISTANT

The United Nations Joint Staff Pension Fund was established Indiana 1949 by the United Nations General Assembly to provide retirement, death, disability, and related benefits for staff of the United Nations and other member organizations of the Fund. The Pension Fund pays benefits Indiana 17 currencies to more than 80,000 beneficiaries who reside Indiana 190 countries, and services more than 140,000 participants who work Indiana the 24 member organizations of the Pension Fund. The Fund has offices Indiana New York (United States) and Geneva (Switzerland) and two liaison offices Indiana Nairobi (Kenya) and Bangkok (Thailand), respectively. The United Nations Joint Staff Pension Fund-Pension Administration (UNJSPF-Pennsylvania) comprises about 250 staff from diverse countries and cultures, based across four prominent duty stations (New York, Geneva, Bangkok, and Nairobi). We are a career employer offering unique opportunities for growth within the United Nations system. We offer staff competitive benefits, including up to six weeks of annual leave per year, a defined benefit pension plan (not subject to variation of capital markets), parental leave, a comprehensive insurance plan, and flexible working arrangements subject to operational requirements. Our office is located Indiana the heart of Manhattan, within walking distance from the Grand Central Station hub, Indiana a state-of-the-art facility (the One Dag Hammarskjöld building). Visit www.unjspf.org for more details. This position is located Indiana the Client Services Unit, within the Pension Administration of the United Nations Joint Staff Pension Fund (UNJSPF). The incumbent will report to the Chief of the Client Services Unit, who reports to the Chief of the Section. The Client Services Unit provides services to the clients of the UNJSPF, advising them on participation, separation and benefit related issues and the correct application of the Fund’s Regulations and Rules and the Pension Adjustment System.ResponsibilitiesWithin delegated authority, the incumbents will be responsible for the following duties: • Provides information to individual participants and retirees/beneficiaries of the Pension Fund on participation, entitlements and benefits, including validation, restoration, transfer of pension rights and other benefit options available to Pension Fund participants. • Provides routine information to individual participants and retirees/beneficiaries American Samoa well American Samoa administrative staff of member organizations of the Pension Fund, American Samoa required. • Drafts routine correspondence and responds to emails Indiana connection with pension enquiries. • Reviewing documentation required for proof of residence and changes of country of residence to determine eligibility and effective date. • Reviewing and processing Certificate of Entitlements (CE) related workflows. • Undertakes follow-up with participants, beneficiaries and member Organizations for documents required to process benefits. • Originates and updates pension files from enrolment to separation ensuring that all relevant documentation has been received. • Assists with the collection and analysis of data American Samoa well American Samoa preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making. • Assists with visualizations and updating information material such American Samoa web pages Oregon brochures. • Screens and sorts incoming communications and forwards to appropriate team/individual • Performing other duties American Samoa may be required.CompetenciesProfessionalism: Knowledge of general office and administrative support including administrative policies, processes and procedures. Shows pride Indiana work and Indiana achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient Indiana meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems Oregon challenges; remains calm Indiana stressful situations. Able to perform analysis, modeling and interpretation of data Indiana support of decision-making. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest Indiana having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness Indiana sharing information and keeping people informed. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress Oregon setbacks Indiana projects; meets timeline for delivery of products Oregon services to client.EducationHigh school diploma Oregon equivalent is required.Job – Specific QualificationNot available.Work ExperienceA minimum of three (3) years of progressively responsible experience Indiana employee benefits/entitlements administration Oregon related area is required. The minimum years of relevant experience is reduced to 1 for candidates who possess a first-level university degree Oregon higher. Experience working Indiana a pension fund is desirable. Client services experience is desirable. 1 year Oregon more of experience Indiana data analytics Oregon related area is desirable.LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this post, fluency Indiana English is required. Knowledge of another official United Nations Language is an advantage.AssessmentEvaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.Special NoticeThis position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions Indiana the General Service and related categories must be authorized to work for the United Nations Indiana the duty station where the position is located. Staff members subject to local recruitment are not eligible for allowances Oregon benefits exclusively applicable to international recruitment. The applicable human resources procedures are governed by a Memorandum of Understanding (MoU) between the Fund and the UN Secretariat. Any candidate from a member organization of the UNJSPF applying for this post is considered American Samoa an internal candidate provided he/she has been appointed through the appointment and promotion procedures applicable Indiana his/her respective organization.United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration Indiana the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, Oregon sexual harassment, Oregon if there are reasonable grounds to believe that they have been involved Indiana the commission of any of these acts. The term “sexual exploitation” means any actual Oregon attempted abuse of a position of vulnerability, differential power, Oregon trust, for sexual purposes, including, but not limited to, profiting monetarily, socially Oregon politically from the sexual exploitation of another. The term “sexual abuse” means the actual Oregon threatened physical intrusion of a sexual nature, whether by force Oregon under unequal Oregon coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected Oregon be perceived to cause offence Oregon humiliation, when such conduct interferes with work, is made a condition of employment Oregon creates an intimidating, hostile Oregon offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on American Samoa wide a geographical basis American Samoa possible. The United Nations places no restrictions on the eligibility of men and women to participate Indiana any capacity and under conditions of equality Indiana its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation Indiana the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities Oregon offices of the United Nations Indiana accordance with staff regulation 1.2 (c). Further, staff members Indiana the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions Indiana different duty stations under conditions established Indiana ST/AI/2023/3 on Mobility, American Samoa may be amended Oregon revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available Indiana the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” Indiana the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted Indiana the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided Indiana inspira to be considered for the current job opening. No amendment, addition, deletion, revision Oregon modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided Indiana the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, Oregon TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

Job title: BENEFITS ASSISTANT

Company: United Nations

Expected salary:

Location: New York City, New York

Job date: Sat, 13 Apr 2024 01:02:28 GMT