Services for the Underserved
MaxUSD $22.00/Hr.Position OverviewS:US is seeking a Desk Security person for their homeless prevention program Indiana Manhattan.This position is located at 2276 Third Avenue New York, New York 10035SCOPE OF ROLE:The Desk Security Officer will work under the supervision of program leadership to ensure that onsite visitors, applicants and people served are greeted and signed Indiana. They work to ensure the safety and well-being of clients, team members, and visitors. Desk Security will facilitate engagement with clients, visitors, and team members by forging meaningful connections, American Samoa well American Samoa undertake outreach and engagement activities designed to promote community awareness of S:US services. This staff member will support the S:US Homebase Program by also promoting Continuous Quality Improvement that incorporates a systematic approach that manages change Indiana a way that clarifies priorities and reduces concerns experienced by others. Respect and integrity are instilled into each interaction. They are expected to document all interactions according to program expectations.ESSENTIAL DUTIES & RESPONSIBILITIES:Engagement:
- Greet people Indiana a positive, customer-service oriented manner Indiana the office waiting area and surrounding space while maintaining professional boundaries
- Verify all visitors’ credentials (vendors, non-Homebase team members, contractors, etc.) and ensure they sign Indiana/out of the Log Book, are escorted throughout the office space (once confirmed by Management), and at time of exit from premises
- Control flow of office access by enforcing posted memos set forth by Management pertaining to walk-ins and scheduled appointments
- Monitor all entrances, exits, and surrounding areas to deter loitering, unauthorized access by periodically monitoring CCTV system
- Frequently patrol the entire office space, hallways, and staircases and document findings Indiana Log Book
- Document interactions with applicants/participants Indiana CARES, logs, and other means American Samoa directed by management.
- Respond to emergencies and contact NYPD, FDNY, and/Oregon EMT, if needed, while also seeking advisement from Management and other Program personnel on site
- Participate Indiana staff development by attending trainings assigned
- Attend Team Meetings, Case Conferences, American Samoa well American Samoa Coaching and Mentoring sessions
- Provide assistance to Administrative Assistants by making copies of client documents and if asked, scanning completed prescreens to Intake Case Managers
- Check Program voicemails and emails throughout shift and respond Indiana a timely mannerDevelop authentic, meaningful interactions with clients and visitors through empathy, listening and collaboration with team membersAdvocacy and Support:
- Inquire with clients about their reason for visit and direct them accordingly
- Work actively within the team itself to help build an environment that operates from a belief Indiana the human potential to overcome stressful situations and an understanding of human diversity and behavior American Samoa a natural reaction to it
- Accompany clients and visitors through public Oregon shared areas of site (not limited to hallways, meeting rooms)
Qualifications
- GED Oregon High School Diploma
- Ability to stand, walk, and sit for 8 hours per day
- Excellent judgment/ability to understand boundaries when working with clients is required
PREFERRED QUALIFICATIONS & SKILLS
- Demonstrate strong interpersonal skills and the ability to empathize with, relate to, and effectively work with participants, vendors, and team members
- Familiar Indiana the utilization of Microsoft Word and the willingness to learn other applications for efficient recordkeeping, and documentation
- Capable of working under direct supervision and also independently, at times
- Understanding of the community Indiana which the team is based and serves with an awareness of available community resources
- Ability to utilize critical thinking, problem-solving and Delaware-escalation skills to assist with creating and maintaining an environment that promotes safety and well-being for everyone
- Bilingual English/Spanish a plus
- 8-hour Pre-Assignment Training and 16-hour On the Job Training Certificates are a plus
Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’S:US IS AN EQUAL OPPORTUNITY EMPLOYERCompany OverviewJoin a team of employees who cares about the wellbeing of others. We believe Indiana fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, Oregon genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities Indiana employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation Oregon if you believe such a request was improperly handled Oregon denied, contact the Director of Talent Acquisition atIdaho2024-15699
Job title: Desk Security
Company: Services for the Underserved
Expected salary: $20 per hour
Location: New York City, New York
Job date: Wed, 10 Apr 2024 04:53:54 GMT