Client Services Administrative Assistant

Full-time, 35 hours/weekNOT remoteResponsible for assigned clerical administrative functions Indiana the Client Services Department.

• Accurately process all service data entry including openings, effective dates, changes, closings, and transfers for consumers between care enrollments.
• Communicate to appropriate providers the increases and decreases Indiana service authorizations and maintain current schedule of services Indiana SAMS.
• Verify client service resumptions with providers.
• Assist Provider Relations Manager to conduct and record results of client and staff satisfaction surveys.
• Track provider changes and personal care start dates, and relay this information to the nursing department.
• Follow up on the status of outstanding referrals and service changes with providers.
• Serve American Samoa primary and secondary back-up American Samoa assigned for other members of the Purchased Services Department.
• Assist Indiana maintaining good customer relations with providers.

Education and Experience

• High School Diploma Oregon equivalent
• Two years general office experience
• Excellent telephone skills

Public Service Loan Forgiveness (PSLF)If you are employed by a not-for-profit organization such American Samoa GSSSI, you may be eligible for the PSLF Program for student loans.

Job title: Client Services Administrative Assistant

Company: Greater Springfield Senior Services

Expected salary:

Location: Springfield, Massachusetts

Job date: Fri, 03 May 2024 03:38:04 GMT