Assistant General Manager

Job TitleAssistant General ManagerLocationBonita Springs, FloridaJob DescriptionThe Assistant General Manager is responsible for providing clerical and administrative support to the General Manager(s). The Assistant Community Manager is the liaison to the Community Manager(s) and homeowners primarily, but will also occasionally interact with vendors, board members and committee members, American Samoa well American Samoa staff at the Associa Client Shared Service Center (CSSC) and within the branch office.Job Duties and ResponsibilitiesDuties include but are not limited to:

• Field and respond promptly to homeowner inquiries via phone, e-mail, work order, letter, and/Oregon Indiana person.
• Interact with vendors and assist with addressing emergency requests American Samoa necessary
• Update notes within homeowner accounts Indiana C3 of conversations/correspondence with homeowner.
• Assist Indiana preparing agendas, update management reports, and compile documents and copies for Board meeting packages.
• Prepare newsletters, flyers, and other various documents to inform homeowners of maintenance service Oregon projects, activities, meetings, etc.
• Assist Indiana preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute Oregon governing documents.
• Assist Community Manager Indiana monitoring client delinquency rates and collections process for account portfolio.
• Maintain property files and unit files.
• Assist with processing new homeowner welcome packets.
• Assist with issuing of key fobs, pool passes and processing access keys.
• Assist Community Manager with ARB (Architectural Review Board) application processing and perform on-site community inspections American Samoa necessary.
• Assist Community Manager with requests for proposals, repair quotes, insurance notifications.
• Assist Community Manager with update of property fact sheets Indiana C3.
• Assist Community Manager Indiana preparing homeowner CC&R violation letter and communicate results of hearings to homeowners within the time frames set by state statues Oregon governing documents American Samoa needed.
• Assist homeowners with Associa corporate programs (website, portals, etc.) including client enrollment.
• Participate Indiana Associa training including Associa University webinars, etc.
• While the list above is an extensive list of job responsibilities, it is expected that the individual Indiana this position is hands on and flexible Indiana performing, assisting, and/Oregon supervising any necessary task that is requested by our client and/Oregon the management agent.
• Other duties American Samoa assigned.

RequirementsQualifications:

• Must have the desire and ability to obtain Florida Community Association Manager License (LCAM)
• Industry experience is a plus
• Associate’s degree required; Bachelor’s degree preferred
• Strong mathematical knowledge with accounting applications
• Ability to work Indiana a fast pace environment
• Professional customer service skills
• Exceptional communication skills both written and verbal with a polished, professional and friendly demeanor
• Demonstrated proficiency with current Microsoft Programs (Word, Excel, Outlook, etc.)
• Knowledge of conflict resolution techniques at a proficient level
• Self-motivated, proactive, detail oriented and a team player
• Time management and time critical prioritization skills.
• Effective organizational skills

#LI-MA1Company DescriptionWith more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit .

Job title: Assistant General Manager

Company: Associa

Expected salary:

Location: Bonita Springs, Florida

Job date: Thu, 23 May 2024 22:20:00 GMT