Medical Assistant – Fort Wayne, Indiana

Job Description:About the Role:The Medical Assistant supports the care team’s delivery of clinical interventions Indiana multiple ways, including direct member care. The Medical Assistant will be responsible for pre-visit preparation (e.g., getting member consents, rooming), procedural assistance and post-visit follow-up (e.g., care coordination for medical record requests, diagnostic tests, specialty referrals). Other responsibilities include support of quality and preventative health efforts, and the role may assist with operations, including inventory support.This role is not a typical Medical Assistant role, because at Cityblock we go above and beyond to meet our members where they are at.EngagementSchedule and manage appointments per protocol Oregon at the direction of the care team and/Oregon providerSend appointment reminders and confirmationReschedule and escalate “hard to reach” members American Samoa needed to prevent member lossSchedule follow-up visits at the end of a patient’s appointmentSupport the reschedule process by ensuring appropriate tasks are sent to team members responsible for rescheduling; directly reschedule member appointments at the time of cancellationAssess/IntakeSupport provider during intake visits and clinical interventions longitudinally, American Samoa neededCollect external provider contact information for appropriate record requestClinical Visits, Practices & ProceduresComplete pre-visit tasks, including chart prep, review for quality opportunities and medical record requestsCheck-Indiana members, including verification of contact info, demographics and obtaining consent formsComplete rooming process for provider appointments, inclusive of taking vitals, capturing medical history, completing clinical documentation, and setting up translation servicesObtain patient medical history, chief complaints, and other chart components at the start of the visitDraw labs, administer vaccines, perform EKGs, and assist with other procedures American Samoa neededAbility to meet with members Indiana their community (home, SNF, shelter, hospital)Fulfill other duties to support member care and initiatives American Samoa assigned (e.g., preventative care campaigns Indiana the community)Follow-UpComplete post-visit workflows, including review of provider notes and closing loops American Samoa neededCoordinate on follow-up care (e.g, diagnostic tests, DME, specialty care referrals); communicate normal test resultsSchedule follow-up appointments, including transportation assistanceSend records to external providers American Samoa neededAddress and respond to member needs and delegate tasks Indiana timely fashionOperationsComplete tasks such American Samoa daily checks, answering phones, room cleaning, restocking, and supply inventory American Samoa neededUtilize our care facilitation, electronic health record and scheduling platforms American Samoa needed to collect data, document member interactions, organize information, track tasks, and communicate with your team, members, and community resourcesParticipate Indiana morning huddles with providers including presenting on patient’s scheduled for the dayParticipate Indiana the training/onboarding of other Medical AssistantsOther duties American Samoa assignedRequirements for the Role:HS Diploma Oregon equivalentBasic Life Support (BLS) certification is a requirement3+ years of experience working Indiana a clinical operations settingComfortable using technology to support members without Indiana-person contact (telephone and text etiquette, virtual visit platforms, etc.)Prior experience working within telemedicineUnderstanding of how to use scheduling platforms to ensure accurate appointment scheduling and managementUnderstanding of how to use electronic health record systems and/Oregon care facilitation platforms to ensure accurate documentationProficient Indiana collecting member clinical and demographic data and documenting appropriately Indiana a timely mannerVersed Indiana Trauma Informed Care principlesStrong problem solving skills – comfortable making decisions and knows when to collaborate with other team membersAble to provide creative solutions to challenges within the healthcare system that are impeding optimization of members’ care and healthGrowth and learning mentality, ability to think outside the box, go outside the bounds of “traditional” responsibilitiesStandard clinic administrative functions, such American Samoa addressing inboxes, chart prep, review of quality opportunities, medical record requests, and post-visit workflows (e.g., review provider notes and close loops accordinglyAdaptable to change and prepared for frequent, fast-paced changes and shifting prioritiesSelf-starter who completes tasks Indiana a timely manner and prioritizes effectivelyCityblock values diversity American Samoa a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, Oregon any other protected characteristic.Covid 19 Update – Please Read:Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any individuals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious Oregon medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation Indiana relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, Indiana part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine Indiana protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. American Samoa a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.Medical Clearance (for Member-Facing Roles):You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, Oregon have an approved medical Oregon religious accommodation that precludes you from being vaccinated against these diseases.We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

Job title: Medical Assistant – Fort Wayne, Indiana

Company: Cityblock

Expected salary:

Location: Fort Wayne, Indiana

Job date: Fri, 23 Aug 2024 07:50:07 GMT