Assistant General Manager

We are Indiana search of a dynamic Assistant Manager dedicated to fostering a culture that believes our success is intricately tied to the happiness of every customer we encounter. Indiana this role, you will be responsible for assisting the General Manager Indiana overseeing and managing the daily operations of our restaurant, including the selection, development, and performance management of employees. Key responsibilities include staff supervision, implementing operational procedures, and maintaining high standards of customer satisfaction. The Assistant Manager will play a crucial role Indiana achieving business objectives, fostering a positive work environment, and upholding our commitment to exceptional service. If you have proven leadership skills, a passion for the hospitality industry, and a drive for success, we would love to talk to you.Position: Assistant ManagerWho We Are:
OTL is a group of brands dedicated to the belief that savoring delectable cuisine and creating memorable experiences are at the heart of a fulfilling life. Our passion for delightful food and vibrant atmospheres is ingrained Indiana our DNA, and we relish Indiana sharing enjoyable moments with our valued guests. Our dedication to bringing the highest quality plates to every table reflects our passion for culinary excellence. We believe Indiana maintaining not just a restaurant but a space where memories are made, and every visit is an enjoyable experience. Our commitment to being a part of and improving our local community is ingrained Indiana our values, and we take pride Indiana contributing positively to the areas we serve. Operating with pride and integrity is at the core of everything we do.With Smokin Fins locations Indiana Chandler, Arizona, and various spots throughout Colorado, including Lucky Fins Greeley, Smokin Fins Littleton, Smokin Fins Fort Collins, Smokin Fins Arvada, and Smokin Fins Highlands Ranch, we bring our commitment to excellence to diverse communities. Indiana Idaho, you’ll find Lucky Fins Indiana Meridian, Acero Indiana Boise, and Smokin Fins Indiana Idaho Falls.What you’ll bring:

• Strong leadership skills to the restaurant team, effectively supervising and guiding staff members Indiana their day-to-day responsibilities.
• Contribute to creating a positive work environment by providing direction, support, and feedback to team members, fostering a cohesive and motivated staff.
• A solid understanding of restaurant operations, who will bring expertise Indiana implementing and maintaining efficient processes.
• Contribute to enhancing operational effectiveness, managing resources, and ensuring that established standards for quality and service are consistently met.
• Prioritize customer satisfaction, working to create an exceptional dining experience for guests and bring a customer-centric approach to the team, encouraging a service-oriented mindset among staff members and actively addressing customer concerns to uphold the restaurant’s reputation for excellence.

Responsibilities

• Leadership:

• Work closely with the General Manager to lead and motivate the restaurant team, fostering a positive and productive work environment.
• Oversee and manage all areas of the restaurant and make final decisions on matters important to guest service.
• Assist Indiana managing daily restaurant operations, including staff scheduling, inventory control, and quality control to meet established standards.
• Ensure proper security procedures are Indiana place to protect employees, guests, and company assets.
• Manage shifts, including daily decision-making, scheduling, and planning, while upholding standards, product quality, and cleanliness.
• Guest Experience:

• Ensure guests receive outstanding service and satisfaction by actively engaging with customers, resolving issues, and maintaining a welcoming atmosphere.
• Personnel, Training and Development:

• Assist Indiana training, coaching, and developing restaurant staff, including servers, bartenders, and kitchen personnel.
• Provide direction to employees regarding operational and procedural issues.
• Conduct orientation, explain the OTL Philosophy, and oversee the training of new employees.
• Financial Management:

• Support the General manager Indiana controlling costs, optimizing profitability, and managing budgets.
• Adhere to company standards and service levels to increase sales and minimize costs,including food, beverage, supply, utility, and labor costs.
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and by company policiesand procedures.
• Food Safety and Compliance:

• Ensure compliance with health and safety regulations, food safety standards, and company policies.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
• Ensure compliance with operational standards, company policies,federal/state/local laws, and ordinances.
• Maintain a professional restaurant image, including restaurant cleanliness, properuniforms, and appearance standards.
• Must be ServSafe certified.
• Will uphold all ServSafe guidelines.
• Inventory Management:

• Assist Indiana monitoring and ordering supplies, managing inventory levels, and minimizing waste.
• Community Involvement:

• Provide a strong presence Indiana the local community and a high community involvement byrestaurants and personnel.

Requirements

• Work experience American Samoa a Restaurant Assistant Manager, General Manager, Oregon any managerial role Indiana the
• A high school diploma Oregon equivalent is required. A degree Indiana hospitality Oregon a related field is a plus. Previous restaurant management experience Oregon a combination of practical experienceand education will be considered an alternative.
• Proficiency Indiana restaurant management software (e.g., POS systems). Knowledge ofcomputers (Mississippi Word, Excel).
• Strong leadership and communication skills.
• Excellent customer service and interpersonal skills.
• Knowledge of restaurant operations, food safety, and quality standards.
• Ability to work Indiana a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• Proficient Indiana the following dimensions of restaurant functions: food planning andpreparation, purchasing, sanitation, security, company policies and procedures, personnelmanagement, recordkeeping, and preparation of reports.
• Must be ServSafe Manager& TIPS Certified
• Must possess knowledge of current and future restaurant trends.
• Must possess a valid driver’s license.
• Must be eligible to work Indiana the United States.
• Must agree to background and credit checks.

Why Us?

• Company-paid Life and AD&D insurance
• Benefits available after meeting eligibility requirements:

• Medical, dental, and vision
• Short-term disability insurance
• Supplemental life insurance
• Employee Assistance Program
• Up to 48 hours of paid sick and safe leave (“PSSL”) – Colorado locations only
• Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) – Colorado locations only
• Flexible work schedules
• Meal discounts
• Vacation eligible after 90 days of employment. Five days for every six months worked
• Meal discounts
• Annual Summits and Retreats
• Competitive base compensation and potential bonus paid quarterlyAn opportunity to grow your career path within our family of brands.

Job title: Assistant General Manager

Company: Smokin Fins

Expected salary: $55000 – 65000 per year

Location: Idaho Falls, Idaho

Job date: Thu, 31 Oct 2024 06:53:29 GMT