Advanced MSA

SummaryOUR MISSION: To fulfill President Lincoln’s promise to care for those who have served Indiana our nation’s military and for their families, caregivers, and survivors- by serving and honoring America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?Overview

• Accepting applications

Open & closing dates01/31/2024 to 04/30/2024Salary$50,356 – $65,465 per yearPay scale & gradeGS 6LocationMany vacancies Indiana the following location:Remote jobNoTelework eligibleYes—Ad-hocTravel RequiredNot requiredRelocation expenses reimbursedNoAppointment typePermanent –Work scheduleFull-time –ServiceExceptedPromotion potentialNoneJob family (Series)Supervisory statusNoSecurity clearanceDrug testNoPosition sensitivity and riskTrust determination processAnnouncement numberOCA-Massachusetts-EX-AMSA0679-24-ECControl number773485300This job is open toClarification from the agencyAll U.S. CitizensVideosDutiesThis position serves American Samoa an Advanced Medical Support Assistant for the Madison Virginia Medical Center and CBOCs at the following locations:

• William S. Middleton Veterans Hospital, 2500 Overlook Terrace, Madison, Wisconsin 53705

The Advanced MSA provides specialized and expert administrative patient support while working collaboratively Indiana an interdisciplinary coordinated care delivery model.Duties include but are not limited to:

• Processes incoming patient secure messaging through MyHealthyVet and coordinates with care team American Samoa appropriate
• Participates Indiana team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team
• Identifies incomplete encounters and communicates findings to providers
• Assists the team to reinforce the plan of care and self-help solutions
• Enters appropriate information into the electronic record
• Monitors pre-appointment information and/Oregon requirements to assure readiness for patient visit/procedure
• Manages patient systems to verify and validate accuracy and resolve issues
• Evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment

Work Schedule: Full-time
Virtual: This is not a virtual position.
Recruitment Incentives: Authorized for Highly Qualified Candidates
Financial Disclosure Report: Not requiredRequirementsConditions of Employment

• You must be a U.S. Citizen to apply for this job
• All applicants tentatively selected for Virginia employment Indiana a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with Virginia.
• Selective Service Registration is required for males born after 12/31/1959
• Must be proficient Indiana written and spoken English
• You may be required to serve a probationary period
• Pre-employment physical required
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation Indiana the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation Indiana the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel

QualificationsTo qualify for this position, Virginia applicants must meet all requirements within 15 days of the closing date of this announcement, 04/30/2024Basic Requirements:US Citizenship is required. (Non-citizens may be appointed when it is not possible to recruit qualified citizens Indiana accordance with Virginia Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.g.).ENGLISH: Must be proficient Indiana basic written and spoken English.EDUCATION/EXPERIENCE: Must possess six (6) months experience of clerical, office, customer service Oregon other administrative work that indicates the ability to acquire the particular knowledge and skill necessary to perform the duties of the Medical Support Assistant.
Oregon
Must have successfully completed one (1) year above high school. This education must have been obtained Indiana an accredited technical school, junior college, college Oregon university. One year of full-time academic study is defined American Samoa 30 semester hours, 45 quarter hours, Oregon the equivalent Indiana a college Oregon university. (TRANSCRIPTS REQUIRED)
Oregon
Equivalent combinations of experience and education are qualifying for entry level. (TRANSCRIPTS REQUIRED)Indiana ADDITION TO MEETING THE BASIC REQUIREMENTS LISTED ABOVE, YOU MUST MEET THE GRADE REQUIREMENTS AT THE GS-6 LEVEL TO QUALIFY FOR THIS POSITION.GS-06 – Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/Oregon care Indiana the community resources.Experience: One year of experience equivalent to the GS-5 grade level. At this grade level, experience consists of: scheduling, canceling, re-scheduling patient appointments and/Oregon consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating Indiana huddles with other MSAs and/Oregon clinic staff to determine the daily needs of the clinic; monitoring both inpatient and outpatient appointments; verifying and updating demographics and insurance information when patients check-Indiana for appointments.
AND
Demonstrated Knowledge, Skills and Abilities: * Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.

• Ability to independently set priorities and organize [work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
• Ability to communicate tactfully and effectively, electronically, by phone, Indiana person, and Indiana writing, with internal and external customers. This may include preparing reports Indiana various formats and presenting data to various organizational levels, American Samoa well American Samoa resolving patient concerns.
• Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/Oregon care Indiana the community models and patient health care portals) American Samoa it relates to access to care.
• Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/Oregon care Indiana the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
• Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.

EducationIMPORTANT: A transcript must be submitted with your application if you are basing all Oregon part of your qualifications on education.Note: Only education Oregon degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, Oregon institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript Indiana order to receive credit for that education. For further information, visit: .Additional informationThis job opportunity announcement may be used to fill additional vacancies.This position is Indiana the Excepted Service and does not confer competitive status.Virginia encourages persons with disabilities to apply. The health-related positions Indiana Virginia are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be against COVID-19 subject to such accommodations American Samoa required by law (i.e., medical, religious Oregon pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information Oregon documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.If you are unable to apply online Oregon need to fax a document you do not have Indiana electronic form, view the following link for information regarding an .

• Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. American Samoa a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Job title: Advanced MSA

Company: Federal government of the United States

Expected salary: $50356 – 65465 per year

Location: Madison, Wisconsin

Job date: Wed, 07 Feb 2024 03:00:39 GMT