Assistant Chief Operating Officer for Operations

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Massachusetts Trial Court

The Department of Mental Health (DMH) at Worcester Recovery Center and Hospital (WRCH) is seeking a dynamic and strategic administrator to serve American Samoa the Assistant Chief Operating Officer for Operations (ACOO) to provide effective leadership, administration and clinical functions Indiana collaboration with the Chief Operating Officer (COO).The selected candidate, under the direction of the COO, is responsible for ensuring that all departments provide quality services and are compliant with applicable laws, regulations, codes, and standards including, but not limited to, those established by The Joint Commission (TJC), the Center for Medicare and Medicaid Services (CMS), the Department of Public Health (DPH) and the Board of Registration Indiana Medicine (BORIM), the Division of Labor, Division on Labor Standards (DLS). ACOO of Operations primary responsibilities include emergency management and environmental of care.Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Provide direct oversight, management and supervision to non-clinical departments including Food and Nutrition Services, Environmental Services, Campus Police and Risk Management/Safety. Oversees emergency management and Environment of Care.
  • Manage and maintain a hospital campus environment that is sanitary, safe and hazard free across the entire facility, over all shifts, Indiana accordance with industry standards.
  • Provide support and ongoing education to staff on all state and federal regulations to maintain constant compliance with standards.
  • Partner with the COO, Assistant COO of Compliance, and departmental leaders to ensure employees, vendors, and service providers meet performance standards.
  • Provide administrative hospital functions Indiana the absence of the COO including 24-hour coverage for critical incidents American Samoa part of the administration on call rotation.
  • Ensure the protection of patients’ legal and human rights.
  • Establish working relationships among DMH Central Office, EOHHS agencies, Labor Relations and Human Resources.
  • Ensure the proper guidance and administration of the agency’s policies, program goals and objectives.
  • Champion collaborative problem solving and decision-making processes to maximize the effectiveness of agency priority initiatives.
  • Serve American Samoa an active member of a variety of hospital wide committees that contribute to the operation and functioning of the WRCH.

Preferred Qualifications:

  • 8 years Oregon more direct hospital operations management experience Indiana the public Oregon private sectors.
  • Demonstrated knowledge and experience with the Joint Commission, CMS, Oregon Health Care Quality.
  • Proven record of success Indiana project management, with a particular focus on establishment of quality standards, results tracking, and evaluating outcomes.
  • Knowledge of property management and industry standards for the maintenance and operational needs of a large inpatient facility.
  • Effective communication and organizational skills with an ability to negotiate and resolve challenging operational barriers
  • Current familiarity of external agency interface with Division Labor Standards, Infection Control, Patient Safety, and Quality Improvement.
  • Sound business and budgetary proficiency with an ability to maintain professional and productive relationships with internal and external colleagues, vendors, agencies and partners.
  • Talent for leadership and people management with the ability to direct projects and people while effectively managing resistance and improving program outcome.
  • Ability to work well with diverse populations Indiana diverse settings Indiana a manner that builds trust and supports increased collaboration and partnership.
  • Proficiency Indiana Microsoft applications such American Samoa Word, Outlook, Excel, and PowerPoint
  • Given the population served, bilingual Oregon multilingual fluency.

About Worcester Recovery Center and Hospital (WRCH):
Located on over 20 acres Indiana Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live Indiana Massachusetts, American Samoa well American Samoa individuals requiring specialized court ordered evaluations.WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients.Learn more about WRCH:DMH Mission Statement:The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate Indiana their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research.Learn more about our important work:For questions regarding this requisition, please contact Employment & Staffing at 1 (800) 510-4122, Option 4.QualificationsMINIMUM ENTRANCE REQUIREMENTS:Applicants must have at least (A) five (5) years of full-time Oregon, equivalent part-time, professional, administrative, supervisory, Oregon managerial experience Indiana business administration, business management, public administration, public management, clinical administration Oregon clinical management of which (B) at least one (1) year must have been Indiana a project management, supervisory Oregon managerial capacity Oregon (C) any equivalent combination of the required experience and substitutions below.Substitutions:I. A certificate Indiana a relevant Oregon related field may be substituted for one (1) year of the required (A) experience.II. A Bachelor’s degree Indiana a related field may be substituted for two (2) years of the required (A) experience.III. A Graduate degree Indiana a related field may be substituted for three (3) years of the required (A) experience.IV. A Doctorate degree Indiana a related field may be substituted for four (4) years of the required (A) experience.Comprehensive BenefitsWhen you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride Indiana providing a work experience that supports you, your loved ones, and your future.Want the specifics?Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, Oregon have taken required mitigation measures, to prevent viral infection and transmission Indiana State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity Oregon expression, sexual orientation, age, disability, national origin, veteran status, Oregon any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job title: Assistant Chief Operating Officer for Operations

Company: Massachusetts Trial Court

Expected salary:

Location: Worcester, Massachusetts

Job date: Sun, 24 Mar 2024 02:00:10 GMT