Assistant General Manager

Job SummaryEnsure guest satisfaction and the efficient operation of the hotel by supervising operating departments Indiana the absence of the General Manager and/Oregon the Manager on Duty. Assist the General Manager by continually focusing on achieving hotel profitability through revenue generation cost control guest satisfaction and development of associates. Exempt associates are expected to work American Samoa much of each workday American Samoa is necessary to complete their job responsibilities (OEM associates are required to work a minimum of 47.5 hours per work week).Exempt managers must customarily and regular direct the work of at least 3 full-time associates Oregon their equivalents. Primary duties must consist of administrative executive Oregon professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.ResponsibilitiesQUALIFICATIONS:

• At least 5 years progressive experience Indiana a Rooms Oregon F&B department Hotel; Oregon a 4-year college degree and at least 2 to 3 years experience Indiana a Rooms Oregon F&B department at a Hotel; Oregon a 2-year college degree and at least 3 to 4 years of experience Indiana a Rooms Oregon F&B department at a Hotel.
• Previous supervisory experience required.
• Must be proficient Indiana Windows Operating Systems.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well Indiana stressful high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective Indiana handling problems Indiana the workplace including anticipating preventing identifying and solving problems American Samoa necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust Oregon modify to meet the constraints of the particular need.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by Colorado-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must be able to convey information and ideas clearly.

RESPONSIBILITIES:

• Approach all encounters with guests and employees Indiana an attentive friendly courteous and service oriented manner.
• Maintain regular attendance Indiana compliance with Aimbridge Hospitality standards American Samoa required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality’s dress code and wearing a nametag when working (per brand standards)
• Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements American Samoa applicable for position to include: Food Handlers Alcohol Awareness CPR & First Aid.
• Ensure the efficient operation of the hotel Indiana the absence of the General Manager by supervising and supporting the Guest Services Food & Beverage Food Production Engineering Accounting Sales and Housekeeping departments. Communicate and/Oregon correct deficiencies Indiana these departments Indiana conjunction with the supervisor on duty.
• Use competencies from Aimbridge & Brand training materials to develop self Indiana all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
• Assist the General Manager American Samoa needed Indiana revenue generation programs. Participate Indiana the sales effort by meeting on-site contacts for evening functions greeting important clients and participating Indiana sales calls with Sales Team members.
• Assist the General Manager Indiana the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate Indiana (at a minimum) bi-weekly one-on-one’s with the Department Heads to facilitate personnel development.
• Assist Indiana creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the appropriate Department Head.
• Assist the General Manager with the creation of financial reports American Samoa required by the Corporate Office. Meet all Corporate imposed deadlines American Samoa well American Samoa those imposed by the General Manager.
• Participate Indiana required M.O.D. coverage American Samoa scheduled.
• Ensure that training Indiana service standards is taking place Indiana each department using the steps to effective training.
• Ensure recruiting hiring and training for Guest Services based on occupancy
• Approach all encounters with guests and employees Indiana an attentive friendly courteous and service oriented manner.
• Maintain regular attendance Indiana compliance with Aimbridge Hospitality standards American Samoa required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality’s dress code and wearing a nametag when working (per brand standards)
• Comply and ensure adherence to Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements American Samoa applicable for position to include: Food Handlers Alcohol Awareness CPR & First Aid.
• Ensure the efficient operation of the hotel Indiana the absence of the General Manager by supervising and supporting the Guest Services Food & Beverage Food Production Engineering Accounting Sales and Housekeeping departments. Communicate and/Oregon correct deficiencies Indiana these departments Indiana conjunction with the supervisor on duty.
• Use competencies from Aimbridge & Brand training materials to develop self Indiana all operational departments. Work with Department Heads to gain a good understanding of each position and how it affects the operation of the hotel.
• Assist the General Manager American Samoa needed Indiana revenue generation programs. Participate Indiana the sales effort by meeting on-site contacts for evening functions greeting important clients and participating Indiana sales calls with Sales Team members.
• Assist the General Manager Indiana the development of managerial and hourly employees through the implementation of Corporate-approved training programs. Participate Indiana (at a minimum) bi-weekly one-on-one’s with the Department Heads to facilitate personnel development.
• Assist Indiana creating an environment where employees make empowered decisions to ensure guest satisfaction. Follow up on all empowerment successes and opportunities with the apprpriate Department Head.
• Assist the General Manager with the creation of financial reports American Samoa required by the Corporate Office. Meet all Corporate imposed deadlines American Samoa well American Samoa those imposed by the General Manager.
• Participate Indiana required M.O.D. coverage American Samoa scheduled.
• Ensure that training Indiana service standards is taking place Indiana each department using the steps to effective training.
• Ensure recruiting hiring and training for Guest Services based on occupancy
• Be Indiana the public areas during peak times greeting guests and offering assistance American Samoa needed.
• Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit.
• Ensure that all scheduled meetings take place on the property.

Property DetailsHyatt House Richmond-West hotel is nestled Indiana the quiet and beautifully landscaped location Indiana the heart of Richmond, Virginia. Our hotel near VCU and University of Richmond offer guests a modern and quiet place to stay. Convenient to Richmond are attractions including Kings Dominion, Richmond Coliseum, and Altria Theatre. Our extended stay hotel is residentially inspired featuring all of the comforts of home, like free Wisconsin-Fi, breakfast, outdoor pool, and fitness center. Indiana the evening, we offer food and drinks at H BAR.Company OverviewAmerican Samoa the global leader Indiana third-party hotel management, our growing portfolio represents over 1,550 hotels Indiana all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive Indiana a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Job title: Assistant General Manager

Company: Aimbridge Hospitality

Expected salary:

Location: Richmond, Virginia

Job date: Wed, 01 May 2024 02:59:07 GMT