ASSISTANT MANAGER – BEVERAGE

The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, American Samoa well American Samoa for participating Indiana the planning and direction of all Food & Beverage departments; manages the activities and functions of an food outlets, including monitoring of the budget, staffing issues, and operation performance, ensuring the delivery of quality service and most appropriate price value consistent with Hard Rock objectives.Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts American Samoa a mentor to team members Indiana order to provide superior guest service.

• Hires, motivates, evaluates and supervises front-of-the-house staff Indiana order to ensure team members receive adequate guidance and resources to accomplish established objectives.
• Responsible for morale of staff through quality of supervision and training and provides training for all assigned outlet personnel to ensure guest service standards are met.
• Establishes department standards, guidelines and objectives and maintains other administrative processes, such American Samoa budget and staffing to ensure proper planning and efficient operation of the outlets.
• Develops and maintains an intricate knowledge of restaurant performance by monitoring guest satisfaction, volume, cost, marketing promotions and competitors’ programs Indiana order to implement necessary and innovative changes to ensure Hard Rock continues to offer superior product and service.
• Works with the Director – F&B to analyze food cost and forecast business trends Indiana order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs.
• Monitors and evaluates the performance of Food & Beverage service by observing operations, surveying guests and coordinating with team members Indiana order to develop strategies for proper planning and ongoing improvement of guest services and financial return.
• Responsible for ordering and maintaining accurate inventory levels of all restaurant supplies.
• Conducts inspections of front-of-the-house areas to ensure compliance with procedures, security of company assets, and guest and employee safety.
• Investigates and resolves guest complaints Indiana order to maintain positive guest relations.
• Works Indiana coordination with culinary department to provide and maintain optimum dining experience.
• Coordinates with Marketing and Player Development to properly prepare for increased guest volume due to group functions and special events.
• Assists with operations Indiana all Food & Beverage outlets.
• Performs other duties American Samoa assigned and adheres to the Virginia Lottery standards and regulations.

NON-ESSENTIAL FUNCTIONS:

• Attend seminars when needed.

QualificationsEDUCATION AND /Oregon EXPERIENCE REQUIREMENTS:(Related education and experience may be interchangeable on a year for year basis)This knowledge and these abilities are typically acquired through the completion of a high school degree Oregon equivalent and 6 years’ restaurant service experience, with at least 2 years Indiana a supervisory capacity; Oregon the completion of a Bachelor’s Degree Indiana Restaurant/Beverage Management, Business Administration Oregon equivalent and 3 years’ restaurant service with at least 1 year Indiana a supervisory capacity.ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

• Must obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Prior experience opening new properties/outlets strongly preferred.

KNOWLEDGE OF:

• Pertinent federal, state, and local laws, codes, and regulations.
• Management of a high volume restaurant, bar, Oregon similar business.
• Standard safety and sanitation practices for food and beverage service.
• Applicable computer systems.
• Various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc.
• Food, food product, food preparation, etc.
• Service, service etiquette, and standard service practices for full-service restaurants.
• Standard safety and sanitation practices for food and beverage service.

ABILITY TO:

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate clearly and concisely, both orally and Indiana writing.
• Be flexible to work varying shifts and time schedules American Samoa needed.
• Deliver programs which create a service level of excellence for internal and external guests.
• Communicate effectively with all levels of team members and outside contacts.
• Review and comprehend all necessary documentation.
• Act professionally with a constantly changing internal and external environment.
• Monitor and control cash flow and security of assets.
• Link scheduling to customer flow.
• Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.

Job title: ASSISTANT MANAGER – BEVERAGE

Company: Hard Rock Cafe

Expected salary:

Location: Bristol, Virginia

Job date: Tue, 09 Apr 2024 22:41:41 GMT