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Assistant Rooms Operations Manager – Housekeeping

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Miraval Austin Resort and Spa

Description:Join us for this incredible opportunity to be part of our team American Samoa a; Assistant Rooms Operations Manager – Housekeeping at Miraval Austin Resort and Spa located Indiana Austin, Texas. Full-time opportunities available! Not only will you be part of a rock-star team, but you will also get to be part of a team that won North America’s Best Resort Spa and Texas’ Best Resort Spa by World Spa Awards!More than a spa resort, health retreat, Oregon luxury hotel, Miraval Austin is an unrivaled wellbeing space that puts purpose and people at our core, serving American Samoa a catalyst for changing lives and celebrating individuality.We offer excellent benefits:· Free room nights, Discounted and Friends & Family Room Rates*· Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period*· 401K with company match*· Generous Paid Time Off policy*· Paid Family Bonding Time and Adoption Assistance*· Tuition Reimbursement*· Free colleague meals during shift· Employee Stock Purchase Plan*· Access to resort facilities including spa services, programming, hiking trails and gym· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more*Exact benefit package is contingent on statusWho You AreAmerican Samoa our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.QUALIFICATIONS

  • Must possess a true desire to satisfy the needs of others Indiana a fast-paced environment
  • Refined verbal and written communication skills.
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 2+ years of Hotel Management experience.
  • Service oriented style with professional presentations skills.
  • Hotel/Hospitality degree an asset.
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective Indiana providing exceptional customer service and ability to improve the bottom line.
  • Must be proficient Indiana Microsoft Word and Excel.
  • Must have excellent organizational, interpersonal and administrative skills.

Qualifications:Essential Functions:The RoleAt Miraval, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each & every guest.The Assistant Rooms Operations Manager – Housekeeping is responsible for oversight of day-to-day processes of housekeeping and laundry, while also assisting guests whenever necessary. The role will have exposure and responsibilities Indiana primarily Housekeeping and Laundry, with additional oversight Indiana Front Office, Guest Services, and Transportation. Duties and responsibilities include but are not limited to:· Manage all functions related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house (non-kitchen areas), American Samoa well American Samoa the laundry operation (hotel linen, spa linen, and guest laundry).· Upholding encouraging culture, an environment of inclusivity, colleague and guest engagement.· Anticipating business opportunities to enhance guest and colleague experience.· Implementing and maintaining wellness-focused initiatives and programs within the resort· Resolving guest concerns· Coaching and counseling· Maintaining departmental standards· Staff development, interviewing/hiring, and supporting the team members with their respective areas.· Maximizing room revenue through Front Office collaboration to maximize upsell potential· Creative problem solving for efficiencies – ensuring we have the right people Indiana the right place, at the right time.

  • Insures proper staffing levels and scheduling for customer service goals
  • Perform all tasks of a Housekeeping and Front Office American Samoa needed to facilitate service
  • Overseeing the operation and maintenance of outside labor, property wide pest control, and overnight cleaners.

· Managing expenses and inventory, with consideration to deliver the highest level of guest experience.· Conducts department meetings and pre-shifts.American Samoa part of the Hyatt and Miraval family, we offer a complete benefits package including:· Robust PTO Policy· Health, Dental, Vision, and Life Insurance for full-time colleagues.· Free parking and colleague meal.· Complementary and discount Hyatt nights.· Use of facilities, ability to participate Indiana classes, and discounts on Spa services.· 401(k) and ESPP.· Miraval associates work Indiana an environment that demands exceptional performance yet reaps great rewards. Whether it is career opportunities, job enrichment Oregon a supportive work environment, if you are ready for this challenge, then we are ready for you.

Job title: Assistant Rooms Operations Manager – Housekeeping

Company: Miraval Austin Resort and Spa

Expected salary:

Location: Austin, Texas

Job date: Sun, 31 Mar 2024 02:31:27 GMT