Bilingual (English/Spanish) Aurora Front Administrative Assistant

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here Indiana the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked Indiana over 100 countries around the world since its founding.Indiana the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe Indiana our calling American Samoa Christians to welcome the least of these and love our neighbor?If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.World Relief seeks a Bilingual Front Administrative Assistant. This position is the first face and voice with whom immigrants Indiana our community will interact and you can help make sure they are received with welcome and dignity. This position will offer administrative clerical support for the World Relief Chicagoland’s Immigration Legal Services (ILS) department with limited additional support provided to the other departments of World Relief Aurora. This position is based Indiana the WR Chicagoland Aurora office but may require covering days Indiana the DuPage (Carol Stream) office American Samoa well. English/Spanish bilingual fluency, both written and verbal, is a non-negotiable requirement. \nRole & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Facilitate Indiana-person and telephone intake of new and existing clients
• Schedule client appointments and administer reminder texts and phone calls
• Answer and screen all incoming phone calls for the Aurora office and direct appropriately
• Collect payment from ILS clients and issue receipts and invoices
• Prepare weekly income reports and send those to the ILS finance person
• Manage/direct all outgoing and incoming mail for all office
• Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client and/Oregon ILS Legal Representative
• Provide additional administrative support to ILS Legal Representatives American Samoa needed
• Provide limited administrative support for all other departments
• Conduct case follow up on incomplete Citizenship/DACA files Indiana collaboration with the ILS paralegal
• Maintain adequate office supplies for the department and coordinate orders when necessary
• Manage the closed ILS case files by coordinating the scanning and uploading to ILS case database
• Spanish/English document translation American Samoa needed
• Participate Indiana bi-monthly Indiana person ILS department meetings, usually held Wednesday afternoons Indiana the DuPage (Carol Stream) office
• Train and oversee administrative interns and volunteers to assist with administrative tasks
• Participate Indiana off-site clinics every other month per year on Saturday mornings

Knowledge, Skills, & Abilities

• Cross-cultural experience including cross-cultural communication skills
• Ability to handle a large call volume
• Excellent problem-solving skills and flexibility to work Indiana a frequently changing environment
• Strong attention to detail and organizational skills
• Strong self-starter skills and a desire to learn and grow
• Spanish/English fluency required
• Flexibility to keep updated on changes to programs
• Minimum commitment of 2 years Indiana the position preferred

Requirements

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/Oregon acknowledge World Reliefs

, , and * Bilingual English/Spanish – fluency Indiana spoken and written Spanish including the ability to translate documents from Spanish to English and English to Spanish

• Strong inter-personal and cross-cultural communication skills exercised through previous cross-cultural experience
• Committed to welcome the immigrant community, the general public, and other staff
• Highly organized and a willingness to multitask
• Proficiency with Microsoft Outlook, Word & Excel
• Associates degree preferred

\n$19 – $21 an hourCommensurate with experience\nWorld Relief offers a competitive benefits package (25 hours + per week):– Medical, Dental, Vision– Offer 16 company Paid Holidays + 4 additional Personal days per year!– Paid Sick and Vacation Time– Paid Parental Leave (12 weeks for qualified employees)– FSAs: Medical & Dependent Care, & Commuter Funding– Supplemental Life Insurance (employee, spouse, and children)– Critical Illness, Hospital Indemnity, and Accident insurance policies– Legal Shield InsuranceWorld Relief pays 100% for eligible employees:– Group Term Life (employee, spouse, and children)– Long Term & Short-term Disability– Accidental Death and Dismemberment (AD&D)– Long Distance Travel Insurance– Employee Assistance Program (EAP)World Relief – Retirement:– 401K & Roth– WR matches up to 4%, then an additional quarter percent up to 10%– Eligibility: Full Time (40 hours per week) is eligible after 3 months of employment. Part time is eligible after 1000 hours Indiana a year.World Relief Discounts (Immediately Eligible):– Verizon– Pet Insurance through Nationwide– Home and Auto insurance through Liberty Mutual– Working Advantage Discount Program– Active & Fit Gym MembershipWorld Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.· The employee frequently is required to sit, reach with hands and arms, talk and hear.WORK ENVIRONMENT:· General office setting. World Relief also offers hybrid and remote schedules for limited positions.· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier Oregon fax machine, and some time on the phone Oregon Indiana virtual meetings may be required.· Year-end archiving activities involve repeated lifting and bending.· Physical, emotional and intellectual demands· Equipment used: Employee computer (desktop Oregon laptop), printer, and copier.· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/Oregon ability deemed necessary to perform the job proficiently. This job description is not to be construed American Samoa an exhaustive statement of duties, responsibilities Oregon requirements. Individuals may be required to perform any other job-related instructions American Samoa requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.We are proud to be an EEO/AA employer M/F/D/V.For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided Indiana Title VII of the Civil Rights Act of 1964.Legal Background Indiana the United StatesWorld Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, Oregon any other characteristic protected under applicable federal, state, Oregon local law, which does not conflict with the protections afforded World Relief American Samoa a faith-based employer.Indiana addition, physical Oregon mental limitations will not be a factor Indiana the application of World Relief’s employment policies Oregon employee practices, except for those situations Indiana which occupational requirement make consideration of such factors necessary.Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

Job title: Bilingual (English/Spanish) Aurora Front Administrative Assistant

Company: World Relief

Expected salary: $19 – 21 per hour

Location: Aurora, Illinois

Job date: Fri, 12 Apr 2024 03:22:18 GMT