Client Services Administrative Assistant

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Greater Springfield Senior Services, Inc. (GSSSI)

Full-time, 35 hours/weekNOT remoteResponsible for assigned clerical administrative functions Indiana the Client Services Department.

  • Accurately process all service data entry including openings, effective dates, changes, closings, and transfers for consumers between care enrollments.
  • Communicate to appropriate providers the increases and decreases Indiana service authorizations and maintain current schedule of services Indiana SAMS.
  • Verify client service resumptions with providers.
  • Assist Provider Relations Manager to conduct and record results of client and staff satisfaction surveys.
  • Track provider changes and personal care start dates, and relay this information to the nursing department.
  • Follow up on the status of outstanding referrals and service changes with providers.
  • Serve American Samoa primary and secondary back-up American Samoa assigned for other members of the Purchased Services Department.
  • Assist Indiana maintaining good customer relations with providers.

Education and Experience

  • High School Diploma Oregon equivalent
  • Two years general office experience
  • Excellent telephone skills

Public Service Loan Forgiveness (PSLF)If you are employed by a not-for-profit organization such American Samoa GSSSI, you may be eligible for the PSLF Program for student loans.Job Posted by ApplicantPro

Job title: Client Services Administrative Assistant

Company: Greater Springfield Senior Services, Inc. (GSSSI)

Expected salary: $19.09 per hour

Location: Springfield, Massachusetts

Job date: Sat, 04 May 2024 22:11:41 GMT