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Eligibility Assistant – Front Desk

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DFR

Overview:THIS POSITION IS LOCATED Indiana FORT WAYNE, INDIANAKnowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference Indiana their daily work life with the FSSA / Division of Family Resources (DFR) American Samoa an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/Oregon receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing Oregon “pushing” applications and assisting clients who are applying and/Oregon receiving public assistance among other administrative tasks.Knowledge Services, established Indiana 1994 and headquartered Indiana Indianapolis Indiana, is a certified woman-owned (WBE) professional services organization with over 1500 employees located Indiana offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader Indiana Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations Indiana various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.American Samoa such, Knowledge Services is committed to providing opportunities for growth – Indiana our company, Indiana each team member, and Indiana our relationships. We believe titles do not define a person, but provide a framework to each person’s endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.Responsibilities:

  • Welcome all on-site visitors and determine nature of business
  • Review client information for accuracy
  • Assist with computer applications
  • Schedule client appointments
  • Scan documents into client case file
  • Maintain fax machines and copier functions
  • Answer and direct incoming calls
  • Maintain daily activity reports
  • Deliver outstanding customer service to all clients

Qualifications:

  • Desire to help others
  • Strong customer service background
  • Ability to maintain confidentiality
  • Handle conflict Indiana a calm manner
  • Reliable and dependable Indiana the work place
  • Ability to multi task
  • Proven job stability
  • High School diploma Oregon equivalent
  • Clean criminal background
  • Previous experience American Samoa a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, Oregon Front Office desired

This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.If you are looking for a position that could be the start of your career, apply now for immediate consideration.Physical Requirements:Job frequently requires sitting, handling objects with hands.Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.Vision requirements: Ability to see information Indiana print and/Oregon electronically.Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status Oregon any other basis protected under federal, state Oregon local laws. People with disabilities, veterans, and military families are encouraged to apply.INDDFR

Job title: Eligibility Assistant – Front Desk

Company: DFR

Expected salary: $15 per hour

Location: Fort Wayne, Indiana

Job date: Thu, 12 Sep 2024 23:02:57 GMT