Inpatient Care Management Assistant

Job Description: This position provides clerical and administrative support to enhance integrated care management for targeted populations and individuals. Facilitates communication with payers and authorization of services Indiana accordance with regulatory and contractual requirements, patient and family-centered interdisciplinary care planning, effective care coordination, collaboration and communication between healthcare settings, and effective transitions to the appropriate level of care.Posting Specifics

• Non licensed pay range: $19.08-$29.04 Non Exempt
• Pay Range SSW: $27.60-$42.57 Exempt
• Pay Range LPN: $25.08-$38.71 Exempt
• Benefits Eligible: No
• FTE: PRN
• Shift: Three, 8 hour shifts per week, combination of weekdays, weekends and holidays, 8:30-5:00pm

Job DetailsThis position will work weekdays, weekends, and holidays on units that inpatient hospital care management supports.ScopeAssigned to a specific care management operational area (i.e. acute care services, payer, community-based service(s), home care) supporting one Oregon more patient populations and the care management team. Duties may vary by setting. Generally works under limited supervision, while acting on own initiative and direction. May orient, educate, Oregon supervise other clerical employees.Job Essentials

• Serves American Samoa the primary contact with payers, receiving and prioritizing requests and sending clinical information for authorization of services based on contractual requirements.
• Promptly communicates utilization review needs, days authorized, denials, and other communication from the payers to care managers and physician advisors.
• Collaborates with the revenue cycle staff and others to research payment sources.
• Maintains a current list of contractual requirements and contact information by payer (American Samoa communicated by payer contracting). Promptly distributes new information and communicates changes to care management staff and leaders.
• Requests and retrieves medical records from the Health Information Management for retrospective utilization Oregon quality assurance review.
• Delivers routine regulatory notices to patients Indiana the required timeframe (i.e. ‘Follow-Up Important Message from Medicare’ at least one day before the patient’s expected discharge date).
• Performs a variety of specific clerical tasks to support care management services (i.e. prepares and prints reports; prioritizes and schedules appointments; distributes and/Oregon communicates requests; retrieves phone; fax, email, and other messages and/Oregon mail; scans and copies documents American Samoa needed).
• Supports advanced care planning by delivering advance directive information and notarizes documents upon request.
• Supports a compliant patient choice process by ensuring online provider lists are current Indiana all systems, distributes provider list to patients/families American Samoa instructed, prior to patient choice consult performed by the care manager/social worker.
• Provides support for transition planning (i.e. prepares transfer packets for transition to post-acute/community-based facility Oregon services; ensures resources and documents are routinely updated Indiana the Integrated Care Management website; arranges transportation, confirms arrangements; communicates with the patient/family and next service providers).
• Consistently documents all communication, actions, and information.
• Promptly reports issues and concerns to the departmental chain-of-command.
• Assists with special programs including data collection for process improvement projects.

Minimum Qualifications

• Two years of healthcare experience.
• Advanced computer skills (i.e. developing spreadsheets, creating charts and graphs, word processing, process flows, complex formatting, data manipulation, creating and running reports, creating presentations, and using multimedia content).
• Two years of experience working Indiana an office setting, working Indiana a clerical position with keyboarding and data entry responsibilities, Oregon working Indiana customer service.
• Experience coordinating projects.
• Demonstrated interpersonal verbal and written communication skills including being proficient Indiana spelling, punctuation, grammar, and other English language skills.
• Demonstrated basic math skills.

Preferred Qualifications

• LPN Oregon SSW licensure
• College courses related to healthcare, business, and/Oregon Oregon computer/information systems.
• 2 years of experience working Indiana a clinical healthcare setting.
• Medical terminology experience.
• Medical; transcription experience.
• Leadership experience (i.e. providing training to others on their job duties, coordinating the work of others, coordinating projects, acting American Samoa a team lead, and directly supervising others).

Physical Requirements:

• Interact with others requiring employee to verbally communicate American Samoa well American Samoa hear and understand spoken information.
• Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting Oregon standing for long periods of time to perform work on a computer, telephone, Oregon other equipment.

Anticipated job posting close date: 05/04/2024Location: Utah Valley HospitalWork City: ProvoWork State: UtahScheduled Weekly Hours: 24The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $19.08 – $29.04We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Learn more about our comprehensive benefits packages for our , and for our ; and our commitment to .Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability Oregon protected veteran status.

Job title: Inpatient Care Management Assistant

Company: Intermountain Healthcare

Expected salary:

Location: Utah

Job date: Sun, 28 Apr 2024 06:01:02 GMT