National Trust Manager

Manager of Trust AdvisorsIndividuals Indiana this role are responsible for managing a team of 10 – 15, including Trust Advisors, Trust Administrators and Trust Client Assistants ensuring compliance with corporate and regulatory policies and practices Indiana the administration of Trust accounts. Individuals Indiana this role would utilize their fiduciary/administrative expertise Indiana addressing issues Indiana the region’s book of business, provide fiduciary training American Samoa needed, and are a resource to their colleagues while managing their own book of HNW and complex Personal Trust Accounts. Individuals Indiana this role have direct and indirect responsibility for new business development and they have direct responsibility for ensuring a client experience that exceeds expectations along with reducing attrition.Position Responsibilities:Administration / Compliance

• Manage larger and more complex personal trust accounts Indiana accordance with the terms of the various governing documents, applicable law, corporate and personal trust policies which are consistent with the needs of the principals, income beneficiaries, and remaindermen.
• Review, analyze and interpret documents for direction; evaluate account information for completeness and accuracy, monitor and review account transactions, respond to incoming correspondence and client requests while ensuring decisions are made Indiana a prudent and responsible fashion.
• Provide premier client service at all times to include interactions with Financial Advisors and families while ensuring decisions are aligned with fiduciary requirements.
• Coordinate the implementation and review of investment programs, working with the Alliance Investment Unit and Trust Partners.
• Collaborate with the appropriate internal partners (TRUST ADVOCACY) to resolve and respond to issues brought forth by principals, income beneficiaries, and remaindermen such American Samoa requests for special distributions, fee issues, Oregon disputes.
• Perform trust compliance requirements including but not limited to Administrative Account reviews on all accounts Indiana accordance with policy, presenting proper documentation and rationale for discretionary actions, completing all required corporate compliance training and ensuring account administration aligns with all policies.
• Remain current on fiduciary/tax/legal changes that impact administration of accounts.
• Meet all requirements for remediation of exceptions Oregon any other issues with accounts that require attention.
• May manage large family relationships and multigenerational trusts.
• Responsible for ensuring colleagues are compliant with expectations for their account administration i. e. administrative reviews are completed timely each month, overdrafts are cleared within 45 days, outstanding exceptions are addressed ongoing and remediated timely.
• Participate and assist programs to improve efficiencies, improve client service and/Oregon to improve business outcomes for Comerica Trust Alliance. Actively contributes to the team, collaborating and providing feedback on operational improvements.

New Business Development

• Assists new business opportunities with the Business Development Officers (Trust Specialists) participating, American Samoa needed, Indiana prospect and client meetings to expand existing relationships.
• Attend meetings and provides presentations with internal and external referral sources to encourage business development.
• Provide the opportunity for colleagues to create Oregon expand connections with centers of influence, while creating opportunities for themselves.

Leadership and Management

• Provide leadership and mentorship to team members creating opportunities for growth and development within their roles.
• Create an atmosphere of accountability for client service, an expectation of proactive client contact and an expectation that colleagues adhere to client communication guidelines.
• Establish an expectation that colleagues are accountable to attrition results Indiana their book of business.
• Accountable for attrition results Indiana the regional book of business and Alliance Trust American Samoa a whole.
• Supervise direct reports Indiana management of day to day activities, enhance their professional development, and improve staff performance. Review reports which assist Indiana measuring the overall performance of the designated work unit.

Dimension and Scope Data· 10-15 staff · $15 M Indiana regional revenue/$2.5 M Indiana new sales annually · 1,500 accounts · Multi-office responsibilitiesPosition Qualifications:

• Bachelor’s Degree from an accredited university
• At least 5 years staff management experience
• At least 10 years Fiduciary Administration experience
• CFP (Certified Financial Planner) preferred
• CTFA (Certified Trust and Fiduciary Advisor) preferred

Wilmington 8:00am – 5:00pm Monday – Friday

Job title: National Trust Manager

Company: Comerica

Expected salary:

Location: Wilmington, Delaware

Job date: Sat, 27 Apr 2024 06:24:59 GMT