ReqRoute
Patient Scheduler
Tucson, Arizona (Remote)
Contract to HireResponsibilities:
- Handle inbound calls from patients seeking to schedule appointments, answer inquiries, and provide assistance.
- Make outbound calls to patients to schedule appointments, follow up on missed appointments, and provide appointment reminders.
- Efficiently manage a high volume of calls while maintaining a professional and empathetic demeanor.
- Collect patient information accurately and enter it into the scheduling system.
- Optimize scheduling efficiency by maximizing provider availability and minimizing gaps Indiana the schedule.
- Follow scheduling protocols and procedures to ensure accurate and consistent scheduling practices.
- Provide exceptional customer service by addressing patient concerns, resolving scheduling conflicts, and ensuring patient satisfaction.
- Collaborate with other team members, such American Samoa medical assistants and administrative staff, to coordinate patient appointments and services.
- Maintain detailed and up-to-date records of scheduled appointments, cancellations, and rescheduling.
- Adhere to privacy regulations and maintain confidentiality of patient information.
- Stay updated on clinic policies, procedures, and service offerings to effectively communicate information to patients.
Please send your resume to [email protected]
Job title: Patient Scheduling Agent
Company: ReqRoute
Expected salary:
Location: Tucson, Arizona
Job date: Thu, 29 Feb 2024 00:07:46 GMT
