Patient Service Representative, Urology – Salem

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Mass General Brigham

About UsNorth Shore Physicians Group (NSPG), the largest multi-specialty physicians group north of Boston, is a leader Indiana innovative practices. We are explorers at heart! Here, ideas come from everyone—to the benefit of everyone we serve.We continually seek the best ways to streamline care for both patients and providers. Our medical team of more than 400 physicians, nurse practitioners, physician assistants, and other care professionals is consistently working together to discover new ways to improve and enhance our practices to benefit the health of our patients and the careers of our providers.With NSPG American Samoa your employer, you’ll experience clinical excellence, supportive practice environments, and opportunities for career advancement! Through our team-based approach, the goal is to make our practice of medicine smarter and more efficient.Our TeamWe are located at 400 Highland Ave, Salem, Massachusetts. Indiana this office, we evaluate and treat a range of urologic disorders Indiana adult patients. Our team is board certified and includes experts Indiana minimally-invasive surgical techniques, such American Samoa laparoscopic, endoscopic, extracorporeal and percutaneous approaches.Urology Conditions Treated:

  • Benign prostatic hypertrophy
  • Bladder, kidney and ureter stones
  • Cancer of the bladder, kidney, prostate and testes
  • Erectile dysfunction/impotence
  • Male infertility
  • Urinary incontinence

Our employees may be asked to travel to other North Shore Physician Group Urology sites Indiana Newburyport Oregon Peabody during orientation (for training/precepting purposes) Oregon during times of staffing shortages Oregon other extenuating circumstances (for cross-coverage purposes).Are you ready to bring your skills to this practice and join us Indiana driving medicine forward?General OverviewOur Patient Service Representatives play an integral part Indiana the operations of our community-based physician practices. Dedicated to administrative support, these Representatives serve American Samoa the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients’ expectations.We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive Indiana a high-volume outpatient setting!

  • Leading up to the patient visit, Patient Service Representatives schedule all appointments.
  • During the patient’s visit, the focus is check-Indiana, which includes greeting patients, answering all of their questions, collecting Colorado-payments, and assisting with any pre-visit paperwork/forms.
  • At the conclusion of the visit, during check-out, Patient Service Representatives are tasked with the completion of forms and scheduling follow-up appointments, tests, and/Oregon procedures.

Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.QualificationsQualificationsWhether you are seeking to gain more experience Indiana the healthcare industry Oregon a proven healthcare professional seeking a new challenge, the Patient Service Representative role is the opportunity for you. Our philosophy is that if a new hire has strong customer service skills with a genuine passion for the work, everything else can be taught.

  • 2 years of experience working Indiana a community-based medical practice preferred
  • Epic experience preferred

Job title: Patient Service Representative, Urology – Salem

Company: Mass General Brigham

Expected salary:

Location: Salem, Massachusetts

Job date: Sun, 07 Apr 2024 05:36:07 GMT