Patient Service Representative Women’s Specialty Clinic Full-Time Days

Employment Type: Full timeShift: Day ShiftDescription: At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.We are looking to hire a Patient Service Representative Indiana Boise at our Women’s Health Clinic!About this clinic: This specialized surgical clinic is located at 900 North Liberty Avenue, Suite 101 and provides specialized care Indiana Comprehensive Breast surgery, Plastics and Reconstructive surgery, and Gynecological Oncology. The clinic hours are Monday – Friday 8:00 a.m. to 5:00 p.m. Indiana this clinic our Patient Service Representatives support 3 Medical Doctors, 3 Physician Assistants. They also support 5 clinics (Boise, Nampa, Caldwell, Ontario, and Baler City) where these providers provide services. **Travel will be involved Indiana this role, but is a shared responsibility and compensation is provided for the travel.American Samoa a Patient Service Representative at the Specialty Care Center, you will play a significant part Indiana creating a great experience for patients and their families! The Patient Service Representative will work Indiana partnership with our physicians and clinical staff to take care of patients’ administrative needs. You will be responsible for checking Indiana patients for appointments, collecting patient Colorado-pays, answering telephones, taking accurate messages, scheduling appointments, surgery scheduling, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record to update required information. This position offers a chance for you to expand your skill set and be involved Indiana multiple areas of the care coordination process.Our ideal candidate is friendly, detail oriented, a quick learner and has a passion for providing a high quality customer service experience to our patients. He Oregon she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision making skills will be essential Indiana this position.SKILLS, KNOWLEDGE, EDUCATION AND EXPERIENCE:High School Diploma Oregon equivalent requiredPrevious customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferredExperience with process improvement Oregon lean philosophy preferredWe Expect That You:Know, understand, incorporate, and demonstrate the Organization’s Mission, Vision, and Values Indiana behaviors, practices, and decisionsProtect our patients’ rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulationsMaintain operations by following policies and procedures and reports needed changesPatient Registration Essential Functions:Acknowledges and greets patients immediately, providing a positive customer service experienceRegisters patients for appointments and completes paperworkVerifies and updates existing patient and insurance informationKeeps patient appointments on schedule by notifying provider of patient’s arrivalInforms patients immediately of delays, explains why, and the anticipated wait timeCollect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.Maintain knowledge of different payer practices and deductiblesAssist patients with all aspects of Financial Assistance PaperworkControl credit extended to patients via a payment planMaintain business office inventory and equipment and order suppliesMaintain a neat work area including the reception areaFollow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of serviceScheduling Medical Appointments Essential Functions:Optimize patient’s satisfaction, provider time, and treatment room utilization by scheduling appointments Indiana person Oregon by telephoneHandles multiple telephone lines effectively and politely per clinic standardsUpdates patient personal and insurance information, and notifies patients to bring insurance cards, identification, and Colorado-payment to appointmentMail patient paperwork to new patients prior to appointmentInteracts with patients via Patient PortalScan incoming patient related documents into EHRAbility to process incoming and outgoing referral requestsMedical Records Essential Functions:Files incoming medical reports and correspondenceAssembles new patient medical records Indiana accordance with policies and proceduresEnsures availability of treatment information by filing and retrieving patient recordsReceives, processes, and documents referral requests to and from the officeSorts incoming faxes via Right Fax and routesReceives and routes record requests from others and makes requests on behalf of providers/patientsAbout Saint Alphonsus:Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.Visit to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.Saint Alphonsus and Trinity Health are committed to promoting diversity Indiana its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, Oregon any other characteristic protected by law.Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems Indiana the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion Indiana all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status American Samoa a protected veteran, Oregon any other status protected by law.

Job title: Patient Service Representative Women’s Specialty Clinic Full-Time Days

Company: Trinity Health

Expected salary:

Location: Boise, Idaho

Job date: Sun, 14 Apr 2024 05:54:28 GMT