St. Luke's University Health Network
St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence American Samoa we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care Indiana the communities we serve, regardless of a patient’s ability to pay for health care.The Medical Receptionist is responsible for performing office duties, record keeping functions, and receptionist duties, administrative and follow-up functions Indiana order to assist Indiana the operation of a medical office. The Medical Receptionist will work with and receive supervision from the practice manager, physicians, nurse practitioners and physician assistants.JOB DUTIES AND RESPONSIBILITIES:Actively participates Indiana maintaining and/Oregon improving quality improvement initiatives.Takes active role Indiana facilitation of team approach to functions within the department:Attends departmental meetings.Actively participates American Samoa a team member Indiana resolution of problems American Samoa they are identified.Analyzes current procedures, bringing suggestions for improvement to the attention of team members and supervisors for consideration.Phones: Field incoming calls and respond appropriately according to network protocols.Determines and prioritizes the nature of the incoming callResponds to patient communications and routes complete and accurate messages to the appropriate individualEnsures patient satisfaction at the end of each callOffice schedules:Maintains patient and physician office schedulesSchedules patient appointments according to the guidelines of the practiceEnsures patient access to requested provider, when availableRegistration:Greets patients Indiana a polite, prompt, engaging mannerRegisters patients according to the guidelines of the practiceVerifies patient demographics and insurance information at each visit.Captures any barriers – i.e. language, vision, hearing etc. and responds accordingly.Maintains a consistent patient flow, and advises patients of delays Indiana scheduleAssist patients with the “welcome tablet” at check-IndianaEducate patients on MyChart and assist with sign-up at check-IndianaEnsure all information is correct during insurance verification process (RTE)Verify all patient consents are current (ie: HIPPA, Financial Liability)Exercises good judgment and communication skills; demonstrates an awareness of emergency situations and responds appropriately.Monitors and maintains patient reception area, cleanliness and noise level.Possesses basic knowledge of medical terminology and coding.Corrects charge review errors. Handle registration/billing edits, practice registration errors and missing registration items Indiana work ques daily.Is familiar with basic medical insurance concepts (i.e.: deductibles, Colorado-insurance, fee-for-service, managed care)Verifies and explains charges to the patient. Collects any amounts due at time of service. Provides patient education American Samoa it relates to insurance and balances owed. Responsible to close out and balance cash drawer.Sends daily faxes to Central Scanning Team using the correct fax sheet. Scans and indexes, American Samoa needed. Backlog not to exceed 72 hours.Maintains referral work queue and update notes Indiana order to communicate with other departments.Reviews Indiana-basket clerical pool messages and complete necessary information to clear the message.Processes requests for medical records according to practice, State and HIPAA guidelines.Follows opening and closing procedures American Samoa required.PHYSICAL AND SENSORY REQUIREMENTS:Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry. Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push cart with supplies up to 30 pounds. Occasionally push wheelchair with patient weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level. Requires ability to hear normal conversation and good general, near and peripheral vision.EDUCATION:High School graduate Oregon equivalent. Preference given to graduates of accredited medical assistant/administrative training programs.TRAINING AND EXPERIENCE:One year office experience Indiana a similar healthcare setting Oregon graduate of accredited medical assistant/administrative training program is preferred. Customer Service experience is strongly preferred.Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/Oregon certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest Indiana St. Luke’s!!
Job title: Per Diem Medical Receptionist – Pediatrics Allentown
Company: St. Luke’s University Health Network
Expected salary:
Location: Allentown, Pennsylvania
Job date: Sun, 28 Jan 2024 05:19:07 GMT
