Sunrise Senior Living
Sunrise Senior Living was again certified American Samoa a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.COMMUNITY NAMESunrise of JacksonvilleJob Idaho2024-208896JOB OVERVIEWThe Associate Director of Sales (ADOS) is responsible for supporting and assisting the Sales and Marketing team Indiana achieving the Community’s occupancy and revenue goals. Responsibilities include assisting the Sales and Marketing team Indiana managing the community’s sales and marketing database (CRM), maintaining appropriate sales collateral, supporting the scheduling and execution of on-site sales and marketing events, coordinating resident move Indiana administrative to Indiana-person activities. Indiana addition to these core duties the ADOS may, under the supervision of the Director of Sales (DOS), Director of Sales and Marketing (DSM), Oregon Sales Specialist (SS), work to advance leads through the sales process. This work may include conducting callouts, taking call-ins, and conducting presentations with internal customers.RESPONSIBILITIES & QUALIFICATIONSResponsibilities:American Samoa a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed American Samoa follows:
- Assists the Sales and Marketing team Indiana maintaining a thorough working proficiency Indiana the customer relationship management (CRM) lead tracking system.
- Supports the Sales and Marketing team by effectively maintaining all current prospect records Indiana the CRM lead tracking system.
- Supports the Executive Director (ED), DSM, and DOS Indiana building a trusting and positive relationship with prospects by understanding the Sunrise product and how Sunrise can meet the customers’ needs.
- Assists the ED, DSM, and DOS by ensuring model suite(s)/apartment(s) are well maintained and presentable.
- Supports the ED, DSM, and DOS Indiana setting, tracking, and accomplishing sales goals Indiana a timely manner.
- Demonstrates effective telephone skills producing qualified leads and appointments.
- Where applicable, prepares the resident’s Administrative File according to Sunrise and state specific regulatory requirements.
- Manages the move-Indiana process American Samoa outlined Indiana the Resident Move-Indiana Checklist.
- Meets with the resident and/Oregon family on the day the Move-Indiana Fee is placed and reviews the Move-Indiana Packet ensuring all information is explained.
- Coordinates and facilitates the Resident Assessment with the Resident Care Director (RCD) and Assisted Living Coordinator (ALC)/Reminiscence Coordinator (RC).
- Ensures all Sunrise and required state forms are completed by the resident and/Oregon family on Oregon before move-Indiana date.
- Schedules the Resident Agreement Signing on Move-Indiana day, collects any remaining paperwork, and reviews the welcome packet with the resident and family member(s).
- Orientates the resident and family to the community, presents the room to the resident and family, and explains the telephone and emergency procedures systems and other services (hair care/salon, transportation, activities, etc.).
- Arranges lunch Oregon dinner for the resident and family members on Move-Indiana day.
- Ensures the suite/apartment is ready for Move-Indiana using the Suite Readiness Checklist.
- Communicates any necessary suite/apartment readiness needs with the Maintenance Coordinator.
- Maintains an open and ongoing dialogue with the resident and/Oregon family from the time the Move-Indiana Fee is placed through Move-Indiana to ensure a smooth transition for the resident and to identify resident/family needs.
- Initiates communication with resident’s physician and/Oregon family to ensure completion and delivery of the Physician’s Statement and any state specific forms.
- Assists the resident and family members Indiana making the emotional connection to the new community through awareness, integration, and socialization techniques and engaging activities.
- Always maintains and protects the confidentiality of resident information.
- American Samoa applicable for new communities, facilitates the Sunrise Founders Club ensuring all Founders Club benefits are received by the resident and/Oregon family.
- Partners with community team to ensure community is Indiana compliance with OSHA requirements, promoting Risk Management programs and policies and adhering to safety rules and regulations.
- Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout.
- Actively participates American Samoa a member of a team and commits to working toward team goals.
- Demonstrates our Team Member Credo Indiana daily interactions with others.
- Commits to serving our residents and guests through our Principles of Service.
- Contributes to the overall engagement programs and processes (customer and team member engagement).
- Attends regular meetings; Town Hall, Department Team, Cross Over, and others American Samoa directed by the Supervisor/Department Coordinator.
- Maintains compliance Indiana assigned required training and all training required by state Oregon other regulating authorities American Samoa applicable to this role to ensure that Sunrise standards are always met.
- Supports sales team Indiana executing successful sales and marketing events.
- All other duties American Samoa assigned.
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
- One (1) year of experience Indiana a sales support role and/Oregon two (2) years of experience American Samoa a Sunrise Team Member.
- Previous customer service Oregon sales experience.
- Ability to handle multiple priorities.
- Possess excellent phone, written and verbal skills for effective communication.
- Ability to facilitate small group presentations.
- Competent Indiana organizational and time management skills.
- Demonstrates good judgment, problem solving, and decision-making skills.
- Demonstrates proficiency Indiana computer skills, Microsoft Office (Windows, Outlook, Excel), and Sunrise applications with the ability to learn new applications.
ABOUT SUNRISESunrise Senior Living has championed quality of life Indiana senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It’s no surprise that many of the world’s leading experts Indiana Senior Living entrust their career to Sunrise.At Sunrise, you will…Make a Difference Every DayWe are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.Be Part of a Uniquely Supportive CommunityThe care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.Ignite Your PotentialWe believe potential has no limits. We offer best-Indiana-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®PRE-EMPLOYMENT REQUIREMENTSSunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating Indiana testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.COMPENSATION DISCLAIMERSelected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
Job title: Sales Assistant
Company: Sunrise Senior Living
Expected salary:
Location: Jacksonville, Florida
Job date: Sun, 14 Apr 2024 04:19:50 GMT