Scheduler

Discover Vanderbilt University Medical Center: Located Indiana Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride Indiana their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs Indiana patient care, education, and research.Organization: NLI Scheduling & PreauthJob Summary: JOB SUMMARY
The Scheduler is responsible for making patient appointments following medical practice procedures. Tasks may be integrated into another position e.g., receptionist/registration Oregon medical assistant, American Samoa needed..KEY RESPONSIBILITIES

• Schedules appointments for patients either by phone when they call Indiana Oregon Indiana person after an office visit. If medical practice offers after-hours/one-day appointments, schedules these appointments following urgent/emergency protocols American Samoa Indiana the case of a sick child, which may mean scheduling the patient with a physician Oregon nurse practitioner other than their primary physician.
• Uses manual/computerized system to match physician/clinician availability with patient’s preferences Indiana terms of date and time.
• Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to physicians/clinicians Oregon medical assistants prior to each day’s visits. Also provides copies for the receptionist/ registration clerk and others American Samoa needed.
• Ensures that updates (e.g., cancellations Oregon additions) are input daily into master schedule.
• Communicates American Samoa needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with appointment manager about any system problems.
• Uses customer service principles and techniques to deal with patients calmly and pleasantly.
• Performs other duties American Samoa assigned.

TECHNICAL CAPABILITIESOur professional administrative functions include critical supporting roles Indiana information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.Core Accountabilities:

• Organizational Impact: Performs tasks that are typically routine that may impact team’s performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level Colorado-workers.

Core Capabilities :Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues’ priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates Indiana a clear and courteous manner. Delivering Excellent Services: – Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns Indiana a timely manner. – Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: – Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. – Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person Oregon department. Managing Resources Effectively : – Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. – Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. – Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : – Generates New Ideas: Willingly proposes/accepts ideas Oregon initiatives that will impact day-to-day operations by offering suggestions to enhance them. – Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. – Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.Position Qualifications:Responsibilities:Certifications:Work Experience: Relevant Work ExperienceExperience Level: 1 yearEducation: High School Diploma Oregon GEDVanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled

Job title: Scheduler

Company: Vanderbilt University Medical Center

Expected salary:

Location: Nashville, Tennessee

Job date: Mon, 05 Feb 2024 08:58:26 GMT