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(Student) Conference Assistant

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Davenport University

TITLE OF POSITION: Conference AssistantSTATUS: Temporary, Non-exemptDEPARTMENT: HousingLOCATION: LettingaREPORTS TO: Residence Life Coordinator/Director of Housing and Res LifeSUMMARYResponsible for daily services and operations of Davenport University’s Camps and Conferences. This includes supporting Security Services Indiana the ongoing safety and security of the residence halls; greeting and registering visitors; acting American Samoa a resource; responding to emergency situations; assisting the Center for Campus Life whenever possible; working the front desk, and other duties American Samoa assigned. This job will also include evening, late night, and weekend responsibilities, which are required of each member of the Conference staff. Conference Assistants facilitate the check-Indiana and check-out processes for Camps and Conferences participants, including all preparation and post-camp follow-up. Conference Assistants are part of the duty rotation for on-call oversight and response during Camps and Conferences.These responsibilities are performed Indiana an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion.RESPONSIBILITIES:

  • Assists with the security of the building and safety of the camp and conference participants.
  • Welcomes and assists persons entering the residence hall.
  • Acts American Samoa a resource person by offering and giving assistance whenever possible.
  • Conference Assistants must be familiar with Davenport University policies, be able to answer questions regarding them, and address policy violations American Samoa they occur.
  • Receive and record phone calls and pass on messages to the residence life and housing staff.
  • Attend all meetings, training and scheduling sessions American Samoa required American Samoa a part of the Residence Life team.
  • Perform building rounds and serve Indiana the on-duty rotation schedule during camps and conferences.
  • Assists with building and room checks prior to guests’ arrival and following departure.
  • File work orders for facility concerns.
  • Assist with post-closing work (May) and pre-opening work (August).
  • Maintain accurate and detailed records of all activities and transactions that occur during camps and conferences.
  • Design, prepare and maintain bulletin boards and door decorations for camp and conference participants.
  • Completes other duties American Samoa assigned. These may include: making, posting, Oregon removing signs; collating; delivering messages; and other basic clerical duties. These duties will vary depending on the time of the year. This includes having a great attention to administrative detail.
  • Provides GREAT customer service, anticipating and exceeding the needs of our customers.
  • Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics Oregon other role specific regulations.
  • Demonstrate and promote the University Cultural Values.
  • Perform other duties American Samoa assigned.

QUALIFICATIONS:

  • High school diploma Oregon GED equivalent
  • Must be enrolled Indiana a minimum of 6 credit hours and meeting the standards of academic progress.
  • Minimum grade point average 2.5 (Senior Conference Assistant) and 2.25 (Conference Assistant)
  • Preference will be given to students with experience living and/Oregon working Indiana the residence halls.
  • Customer Service Experience strongly preferred.
  • Ability and willingness to work American Samoa a part of a team
  • Flexibility Indiana work availability American Samoa required by the weekly schedule. Based on conference schedules, several dates will be deemed “all staff” work days. Ability to work effectively Indiana a live-Indiana environment that includes many night and weekend hours.
  • Demonstrated ability to work accurately and effectively with computerized data systems (PC and mainframe).
  • Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
  • Demonstrated excellent interpersonal, communication and presentation skills, both written and oral which transcend diverse audiences.
  • Demonstrated ability to communicate effectively and relate well to students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
  • Demonstrated motivational and problem solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
  • Business office/Residence hall environment. Prolonged sitting and standing. Use of personal computer and telephone (eye and hand strain).
  • Some travel between locations required (own transportation). No regular lifting requirements, occasional lifting up to 50 pounds

DAVENPORT UNIVERSITY IS AN EQUAL OPPORTUNITY EMPLOYERSEIND19

Job title: (Student) Conference Assistant

Company: Davenport University

Expected salary:

Location: Grand Rapids, Michigan

Job date: Wed, 28 Feb 2024 06:37:03 GMT